Despatch Operative

Job Category: Manufacturing
Job Location: Newton Abbot
Hours Per Week: 40
Term: Perm
Responsible HRBP: James Lyon - HRBP

Role Description

  • To coordinate the activities of dispatch personnel to achieve daily delivery requirements.
  • Maintain the department in an organised way to ensure product for dispatch is in the correct place at the right time.
  • Ensure products are packed in line with company policy to ensure all items are protected from transport damage.
  • Coordinate with Despatch Supervisor on RMA inputs.
  • Work with production to ensure Goods in items are cleared through the system and put into stock daily.
  • Coordinate stock levels of despatch materials.

Essential Duties

  • Excellent practical and problem solving skills
  • A reliable and punctual approach to work
  • Ability to prioritise, plan and work on own initiative
  • Ability to learn new skills and ability to grasp large amounts of product information
  • Good IT and administration skills
  • Excellent communication and customer care skills
  • To be quality focused – a positive “can do” enthusiastic attitude towards addressing the technical challenges facing Smirthwaite and our clients
  • Possess a strong safety mindset to assure the work completed reflects the technical requirements within industry safety standards
  • To positively approach change or new situations
  • To proactively identify areas for improvement and share them with colleagues and line manager

Personal Characteristics

  • Impeccable attention for detail and forward-thinking.
  • Encourage a positive working environment
  • Clear communicator between all facets of the business
  • Able to thrive in a dynamic and fast-paced environment.
  • Proactive, with good problem-solving skills, able to make decisions independently.
  • Flexible approach to work and working hours.
  • Excellent written and verbal skills.

Education & Experience

  • Ability to work unsupervised and to provide good working relations with colleagues
  • English and Maths GCSE or equivalent
  • Counterbalance and Reach truck desirable
  • Must have current driving license.

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Registered Office
Unit 4, Jubilee Business Park,
Jubilee Way, Grange Moor,
Wakefield WF4 4TD.​
Registered in England and
Wales. No. 08840024