A vacancy has become available within the Commercial Department at Smirthwaite.

We are looking for an Export Sales Manager to join the team.

The Role

• We are seeking a dynamic office and field-based individual with proven experience in sales and negotiation who has the ability to conduct extensive research on key worldwide paediatric markets to develop and execute high yielding strategies.
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• You will be an expert communicator, ideally with experience of logistics and helping creating marketing campaigns to promote products and services. You will need to be confident and have a huge passion for success and a dedication to supporting children and families for life.
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• Essential Duties
• Researching markets: Identifying potential markets and studying the market in target countries to identify funding streams and competitor landscapes.
• Developing strategies: Creating sales campaigns and strategies to promote products and services 
• Negotiating contracts: Negotiating sales terms and contracts with clients 
• Managing agents: Helping to appoint and managing agents and distributors 
• Organizing promotions: Helping to plan and organise sales promotions 
• Managing administration: Helping with the management orders, contracts, and export documents 
• Central point of contact for the resolution of export customers queries and enquiries with the assistance of our CS team.
• Central point of support for the customer service team on export queries
• Drive existing and new customer business via strategic growth initiatives
• Proactively engage with customers via health check calls, monitoring feedback and driving business improvement actions
• Maintain a detailed database of customer contacts and influencers
• Travel to destinations outside the UK to meet customers where required

About you

• Personal Characteristics (Attitude)
• Strong customer first focus
• Relationship building skills, personable and empathetic
• ‘Can do’ attitude to achieving and problem solving
• Clear, effective and constructive communicator
• Collaborator who engages with multiple business stakeholders to achieve
• Flexible approach to work

• Essential
• Previous experience of key account management or strong customer service delivery
• Previous experience of helping develop marketing campaigns
• Ability to develop detailed business strategies
• Proven record of being responsive and innovative
• IT proficient, especially Excel and associated Microsoft Office suite applications
• Demonstrates exceptional organisational and planning skills
• Maintains professional internal and external relationships that meet company core values

Desirable

• Experience of paediatric equipment for disabled children/the medical device industry
• Speaks a language/s outside of English
• Direct sales skills in export markets

• CLOSING DATE:  MONDAY 11^TH NOVEMBER AT 5PM