Field Engineering Administrator

Job Category: Operations
Job Location: Wakefield
Hours Per Week: 37.5
Term: Perm
Responsible HRBP: Faye Robertshaw - Sr HRBP

Role Description

Providing administration assistance to two field based Regional Operations Managers, and liaising daily with our team of Service Repair & Installation Engineers . Supporting with the reporting of holiday, sickness and performance data, along with the administrative co-ordination and management of fleet issues, and co-ordination of multiple engineer rota’s.  This is a fast paced role and environment requiring high level of accuracy and attention to detail at all times.

Essential Duties

  • Analyse data and drive costs savings, e.g. mileage, fuel stops, vehicle damage, device damage, agency labour costs
  • Tracker vs timesheet checks
  • Central purchasing of tools, uniform, ID badges etc
  • Maintain holiday & sickness absence reports
  • Out of hours rota management
  • Fleet management, arrangement of hire vans, servicing appointments etc
  • Accommodation booking
  • Inbox management & raising addition engineer visits each day
  • As and when required, assisting the Operations function with general admin tasks (Call handling, scheduling, Purchase Order raising)
  • Updating a central skills matrix (EAGLE)
  • Updating a central database with starters/leavers (EAGLE)

Personal Characteristics (Attitude)

  • Problem solver with an analytical mind-set
  • Strong organisation skills and ability to multi-task
  • Target driven and self-motivated
  • Excellent attention to detail
  • Excellent time-management skills
  • Strong written and verbal communication skills.

Education & Experience (Knowledge & Skills)

  • GCSE maths and English minimum grade C
  • Proven MS office knowledge and experience


  • Proven experience as an administrator
  • Proficient in MS Office – particularity MS Excel
  • Excellent written and verbal communication skills
  • Strong organisational skills with an ability to multi-task
  • Attention to details and problem solving skills
  • Excellent time-management and ability to prioritise work

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Registered Office
Unit 4, Jubilee Business Park,
Jubilee Way, Grange Moor,
Wakefield WF4 4TD.​
Registered in England and
Wales. No. 08840024