Installation Engineer – Various Locations

Job Category: Engineering
Job Location: Field Based
Hours Per Week: 42.5
Term: Perm
Responsible HRBP: Faye Robertshaw - Sr HRBP

Competitive salary plus out of hours rota payment

What you’ll be doing

Responsible for the installation/removal of ceiling track hoisting systems and stair lifts using a varied range of fixing methods. Delivering excellent service to customers applying a customer centric and empathetic approach to the end user. A Can Do attitude to problem solving with a tenacious attitude to achieving the assigned daily workload.

Essential duties will include, but not limited to the following: –

· Continually support and develop a culture of health & safety first

· Responsible for achieving the daily assigned installation/removal workload of ceiling track hoisting systems and stair lifts

· Weight testing equipment to Loler guidelines

· Undertaking on minor electrical works in line with Part P electrical certification

· Completion of installation/removal/electrical certification documentation via smart phone PDA device

· Managing van stock levels and consumables ensuring that at all times the required stock levels are maintained in line with achieving assigned installation/removal workload

· Escalating onsite installation issues to Assessor/OT with a view to suggesting alternate installation methods/positioning to ensure the installation of the assigned workload

· Rectification of snag works

· Maintaining tools and test equipment ensuring they are properly calibrated and reviewed in line with H&S compliance

· Maintenance of van and periodical maintenance checks

· Adhere to Risk/Method Statements and contract Operating Procedures at all times

· Effectively communicate/escalate issues to the back office scheduling team

· Participate in the company 24/7/365 call out rota and act as support in times of business need

· Establish and maintain proper business relationships with customers and peers

· Identifying and participate in sales opportunities such as new contracts, contract renewals and equipment/service package sales

· Contribute constructive feedback at infield toolbox talks as delivered by the National Technical and Training Installation Manager

· Ongoing commitment to your upskilling and development

Personal Characteristics

· Excellent analytical, communication and influencing skills

· Ability to communicate effectively with all levels of employees including executives, technical and our production workforce.

· Hands on, “can do” approach with willingness to work in production to understand the true issues and identify root causes of problems.

· Impeccable attention to detail and forward-thinking.

· Able to thrive in a dynamic and fast-paced environment.

· Integrity, initiative and focus.

· Proactive, with good problem-solving skills, able to make decisions independently.

· Exceptional customer service – both internally & externally.

· Team player but able to work independently.

· Flexible approach to work and working hours.

· Excellent written and verbal skills.

· Anticipate what information is required by their colleagues and to disseminate it actively and efficiently.

· Enjoys working within multidisciplinary teams in the development of leading edge designs and technologies.

· Ability to plan, organise and prioritise own work with minimal supervision.

· Willing to listen and take advice from others.

· Shows initiative and has ability to think for self.

Education & Experience

· Highly experienced with power tools and hand tools

· Previous installation engineer of 3+ years

· High level of M&H medical device technical ability with a proven history of repair resolution

· Experience of working in patient care environments

· Experience on building sites

· Happy working at height

· General understanding of building structures


· Part P or 17th Edition electrical qualification



Please note, if required to undertake the duties of the role, you must be double vaccinated against COVID-19

You should have the right to work in the UK / Settled status

Apply for this position

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Registered Office
Unit 4, Jubilee Business Park,
Jubilee Way, Grange Moor,
Wakefield WF4 4TD.​
Registered in England and
Wales. No. 08840024