Installation Engineer

Job Category: Engineering
Job Location: Hinckley
Hours Per Week: 42.5
Term: Perm
Responsible HRBP: Karen Hallesey-Williams

Role Description:

Responsible for the installation/removal of ceiling track hoisting systems and stair lifts using a varied range of fixing methods. Delivering excellent service to customers applying a customer centric and empathetic approach to the end user. A Can-Do attitude to problem solving with a tenacious attitude to achieving the assigned daily workload.

Essential Duties including but not limited to:

· Continually support and develop a culture of the customer comes first attitude.

· Ensure Health and Safety practices are continually followed.

· Responsible for achieving the daily assigned installation/removal workload of fixed equipment.

· Weight testing equipment to LOLER guidelines.

· Undertaking on minor electrical works in line with Part P electrical certification

· Completion of work via smart phone PDA device.

· Managing van stock levels and consumables always ensuring that the required stock levels are maintained in line with achieving assigned installation/removal workload.

· Escalating onsite installation issues to Assessor/OT with a view to suggesting alternate installation methods and solutions to ensure the installation of the assigned workload.

· Rectification of snag / remedial works

· Always adhere to Risk/Method Statements and contract Operating Procedures.

· Participate in the 24/7/365 call out rota and act as first line customer support.

Education and Experience

· Highly experienced Mechanical / Electrical skills.

· Use of multi-meter / general hand tools.

· Previous installation engineer of 2+ years

· Experience of working in patient care environment.

· Happy working at height.

· General understanding of building structures and fixing methods.

Personal Characteristics

· Excellent analytical, communication and influencing skills

· Ability to communicate effectively with all levels of employees including executives, technical and our production workforce.

· Hands on, “can do” approach with willingness to work in production to understand the true issues and identify root causes of problems.

· Impeccable attention to detail and forward-thinking.

· Able to thrive in a dynamic and fast-paced environment.

· Integrity, initiative, and focus.

· Proactive, with good problem-solving skills, able to make decisions independently.

· Exceptional customer service – both internally & externally.

· Team player but able to work independently.

· Flexible approach to work and working hours.

· Excellent written and verbal skills.

· Anticipate what information is required by their colleagues and to disseminate it actively and efficiently.

· Enjoys working within multidisciplinary teams in the development of leading-edge designs and technologies.

· Ability to plan, organise and prioritise own work with minimal supervision.

· Willing to listen and take advice from others.

· Shows initiative and has ability to think for self.

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Registered Office
Unit 4, Jubilee Business Park,
Jubilee Way, Grange Moor,
Wakefield WF4 4TD.​
Registered in England and
Wales. No. 08840024