Installations Engineer

Job Category: Engineering
Job Location: London
Hours Per Week: 42.5
Term: Perm
Responsible HRBP: Karen Hallesey-Williams

Role Description

Responsible for the installation/removal of ceiling track hoisting systems and stair lifts using a varied range of fixing methods. Delivering excellent service to customers applying a customer centric and empathetic approach to the end user. A Can Do attitude to problem solving with a tenacious attitude to achieving the assigned daily workload.

Key duties will include, but not limited to the following: –

  • Continually support and develop a culture of the customer comes first attitude.
  • Ensure Health and Safety practices are continually followed.
  • Responsible for achieving the daily assigned installation/removal workload of fixed equipment.
  • Weight testing equipment to Loler guidelines.
  • Undertaking on minor electrical works in line with Part P electrical certification
  • Completion of work via smart phone PDA device.
  • Managing van stock levels and consumables ensuring that at all times the required stock levels are maintained in line with achieving assigned installation/removal workload.
  • Escalating onsite installation issues to Assessor/OT with a view to suggesting alternate installation methods and solutions to ensure the installation of the assigned workload.
  • Rectification of snag / remedial works
  • Adhere to Risk/Method Statements and contract Operating Procedures at all times.
  • Participate in the 24/7/365 call out rota and act as first line customer support.

Personal Characteristics

  • Excellent analytical, communication and influencing skills
  • Ability to communicate effectively with all levels of employees including executives, technical and our production workforce.
  • Hands on, “can do” approach with willingness to work in production to understand the true issues and identify root causes of problems.
  • Impeccable attention to detail and forward-thinking.
  • Able to thrive in a dynamic and fast-paced environment.
  • Integrity, initiative and focus.
  • Proactive, with good problem-solving skills, able to make decisions independently.
  • Exceptional customer service – both internally & externally.
  • Team player but able to work independently.
  • Flexible approach to work and working hours.
  • Excellent written and verbal skills.
  • Anticipate what information is required by their colleagues and to disseminate it actively and efficiently.
  • Enjoys working within multidisciplinary teams in the development of leading edge designs and technologies.
  • Ability to plan, organise and prioritise own work with minimal supervision.
  • Willing to listen and take advice from others.
  • Shows initiative and has ability to think for self.

Education & Experience

  • Highly experienced Mechanical / Electrical skills.
  • Use of multi-meter / general hand tools.
  • Previous installation engineer of 2+ years
  • Experience of working in patient care environment.
  • Happy working at height.
  • General understanding of building structures and fixing methods.

Company Benefits

  • Competitive Salary, paid on a monthly basis
  • Ongoing training and development
  • 25 days holiday, plus bank holidays
  • Pension Scheme, matched contribution/salary sacrifice
  • Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
  • Life Assurance Scheme
  • Long Service awards

Company Benefits Discount and Rewards Scheme which includes shop discounts, hotel discounts and days out


  • Part P or 17th Edition electrical qualification

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Registered Office
Unit 4, Jubilee Business Park,
Jubilee Way, Grange Moor,
Wakefield WF4 4TD.​
Registered in England and
Wales. No. 08840024