Subcontractor Associate

Job Category: Customer Service
Job Location: Wakefield
Hours Per Week: 37.5
Term: Perm
Responsible HRBP: Leigh Fallas

Role Description

Prism Medical has a fantastic new opportunity for a Subcontractor Associate – a newly created role within the business. The Associate role offers a wide variety of experiences and is both exciting and challenging in its nature. This role represents a unique opportunity for a high calibre candidate to thrive and grow within the healthcare industry.  

Essential Duties

  • The Subcontract Associate will be responsible for coordinating a team of Subcontractors to deliver the proper execution of the subcontracting activities on a specific proposal or project.
  • They will establish and implement effective subcontracting management systems, methods and procedures for cost and contractual matters at the office or project level.
  • They will ensure continuous improvement of the processes by feedback and statistics (cost, man-hours, productivity, quantities, reworks rates, …)
  • Lead the delivery of sub-contract management activities and other procurement related services which may be required by the Business.
  • Focal point for project and suppliers regarding contract and supply base matters.
  • Ensure field administration of subcontracts (change orders and back-charges management, invoicing, contractual letters,) until subcontracts’ closeout.
  • Ensure formal assessment of the subcontractors’ performance.
  • Liaise across the project team to promote a clear understanding of the contractual relationships between the various parties and stakeholders, and to mitigate risks
  • Ensure proper handling of subcontracts, support documentation and related files.
  • Prepare and issues local subcontractor (if and when required).
  • Manage & monitor the performance of the team.
  • Effectively communicate engineering and project requirements to the supply base
  • Work with stakeholders, at all levels, in order to understand Internal Customer requirements.

Personal Characteristics (Attitude)

  • Excellent communication skills, both written and oral
  • Excellent cross functional stakeholder management skills, ability to build, grow and influence networks across sector, to support collaborative working.
  • Utilise creativity to solve complex problems
  • Accuracy and attention to detail when reviewing team deliverables and the ability to provide constructive feedback.
  • Excellent interpersonal skills that support collaborative stakeholder relationships.
  • Customer focused and self-motivated with the ability to work independently and as part of a team.
  • Proven ability to multi-task and work well under pressure
  • Excellent negotiation skills that drive positive business outcomes and ability to influence at all levels.
  • Flexibility to travel to other locations as required at short notice

Education & Experience (Knowledge & Skills)

  • 3+ years experience of working in customer service/ procurement/ subcontract
  • High standard of written and verbal communication
  • Good knowledge of Microsoft packages, including Outlook, Word and Excel

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