Technical Product Advisor

Group: smirthwaite
Job Category: Sales & Marketing
Job Location: Midlands
Hours Per Week: 37.5
Term: Perm
Responsible HRBP: James Lyon - HRBP

Role Description

Responsible for achieving area territory sales objectives through field-based selling activities, which include; dealing direct with Occupational and Physio therapists, providing prompt face to face assessments and quotations. Targets customers by selling and servicing PMUK & Smirthwaite product lines.

Essential Duties

  • To develop and promote the company within the following postcodes: SY,TF,DE,LE,WS,WV,DY,WR,CV,B,NN
  • To be the focal point of the company in the territory.
  • Successfully manage and grow client/customer relationships.
  • Provide account management for the territory.
  • To actively support and help promote new products.
  • Develop and maintain prospect and customer list based on strategic marketing data and other sources for sales leads.
  • Conduct clinically focused product assessments with children and therapists providing best advice on product suitability.
  • To work in conjunction with Regional Area Manager and Commercial Manager supplying potential leads.
  • Actively increase presentation/training days with therapists.
  • To support marketing activity through attending exhibitions and promoting awareness.
  • Proactively gather market information and report via the agreed process.
  • To be able to offer weekly work flexibility to support therapist(s) and company requirements.
  • Overnight hotel stays will be required on occasions for sales meetings and exhibitions.

Personal Characteristics (Attitude)

  • High attention for detail and follow through.
  • Proactive, results oriented and driven.
  • Demonstrates customer centric behavior & healthcare empathy
  • Demonstrates cultural sensitivity
  • Exceptional listening skills
  • Exceptional product presentation and effective assessments
  • Personifies Smirthwaite Ltd; Mission, Vision and Values.
  • Team player and individual contributor

Education & Experience (Knowledge & Skills)

  • To be motivated and results driven
  • To positively approach change or new situations
  • Successful field sales leadership experience (medical field strongly preferred).
  • Strong interpersonal and relationship building skills.
  • Health & Care knowledge
  • Proficient in Microsoft Office applications including Word, Excel and PowerPoint.
  • Demonstrate effective time and territory management skills, administrative capabilities and effective written and oral communication capabilities
  • Flexible approach to work and working hours, willingness to travel and assist other territories.
  • Current clean driving licence


  • Diary planning and organisation skills
  • Excellent communication skills
  • Proven technical and sales experience.

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