Trainee Installations Engineer

Job Category: Engineering
Job Location: Hinckley
Hours Per Week: 42.5
Term: Perm
Responsible HRBP: Karen Hallesey-Williams

Role Description

Responsible for assisting in the installation/removal of ceiling track hoisting systems and stair lifts using a varied range of fixing methods. Delivering excellent service to customers applying a customer centric and empathetic approach to the end user. A Can-Do attitude to problem solving with a tenacious attitude to achieving the assigned daily workload. A proactive approach to developing the skills required to attain the position of Installation Engineer

Essential duties will include, but are not limited to the following:

  • Continually support and develop a culture of health & safety first
  • Follow the instructions and guidance of the Lead Installation Engineer, where appropriate offering suggestions and asking questions with a view to progress
  • Assisting with the installation/removal workload of ceiling track hoisting systems and stair lifts
  • Reviewing the completion of installation/removal/electrical certification documentation via smart phone PDA device
  • Taking part in the review of stock levels and consumables ensuring that at all times the required stock levels are maintained in line with achieving assigned installation/removal workload
  • Escalating onsite identified installation issues to the Lead Installation Engineer
  • Taking part in the rectification of snag works
  • Assisting with the maintenance of tools and test equipment ensuring they are properly calibrated and reviewed in line with H&S compliance
  • Assisting with the maintenance of van and periodical maintenance checks
  • Adhere to Risk/Method Statements and contract Operating Procedures at all times
  • Effectively communicate/escalate issues to the back-office scheduling team
  • Establish and maintain proper business relationships with customers and peers
  • Contribute constructive feedback at infield toolbox talks as delivered by the National Technical and Training Installation Manager
  • Ongoing commitment to your upskilling and development with a view to progressing to an Installation Engineer

Personal Characteristics

  • Excellent analytical, communication and influencing skills
  • Ability to communicate effectively with all levels of employees including executives, technical and our production workforce.
  • Hands on, “can do” approach with willingness to work in production to understand the true issues and identify root causes of problems.
  • Impeccable attention to detail and forward-thinking.
  • Able to thrive in a dynamic and fast-paced environment.
  • Integrity, initiative and focus.
  • Proactive, with good problem-solving skills, able to make decisions independently.
  • Exceptional customer service – both internally & externally.
  • Team player but able to work independently.
  • Flexible approach to work and working hours.
  • Excellent written and verbal skills.
  • Anticipate what information is required by their colleagues and to disseminate it actively and efficiently.
  • Enjoys working within multidisciplinary teams in the development of leading-edge designs and technologies.
  • Ability to plan, organise and prioritise own work with minimal supervision.
  • Willing to listen and take advice from others.
  • Shows initiative and has ability to think for self.


  • Full Driving Licence


  • Experienced with power tools and hand tools
  • Previous experience with installations or building works
  • Experience of working in patient care environments
  • Experience on building sites
  • Happy working at height
  • General understanding of building structures
  • Part P or 17th Edition electrical qualification

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