Assessor – South
By leigh-fallas

Job Purpose:   

Assist with current Assessor lead times for London & surrounding areas to support and maintain customer expectations. To build OT relationships for the area and surrounding region and instil customer confidence in PMUK services and products.


  • To conduct full site surveys of properties for the installation of all Prism Medical and other manufacturers fixed equipment including ceiling track hoists, stair lifts and through floor lifts.
  • Completing full detailed and legible on site drawings to the appropriate scale when required of individual properties at each survey to enable a successful fixed equipment installation first time.
  • To complete basic electrical checks at property site surveys including visual earth bonding inspections to enable successful installations of electrical outlets to be carried out.
  • Completing and submitting all relevant Prism Medical assessment/survey paperwork within the requested timescales permitted for quotations to be sent to customers.
  • Liaising closely with all relevant individuals and departments to enable a smooth transition of services and product installations to Prism Medical customers.
  • To physically access and visually inspect all loft spaces and trussed roof constructions to ensure fixed equipment installation feasibility where required.
  • To positively and confidently represent the company at all times when out in the field.
  • To correctly identify all customer needs and requirements and successfully prescribe working solutions and equipment.
  • To update electronic diary entries and appointments on a daily basis for internal review.
  • Moving and handling of disabled people when required.
  • Reporting all relevant leads and sales opportunities to the relevant sales teams and Regional Business Leader.
  • Working closely with the area sales teams to help grow regional business and create new opportunities.
  • Attending exhibitions and product evaluation days.
  • To accommodate travelling out of the regional area if needed to provide coverage, assist colleagues and reduce lead times where necessary.




  •               Flexible approach to work and working hours.
  •                 Previous experience within the health care industry.
  •                 Previous experience with disabled equipment.
  •                 Ability to work to deadlines.
  •                 Customer liaison skills in sensitive situations.
  •                Excellent communicational skills both written and verbal.
  •                 Empathy and understanding to others needs and requirements.
  •                 Full drivers licence.
  •                 Be able to work under own initiative and manage your own workload.
  •                 To be able to work as part of a team.
  •                 To be pro-active, focused and driven.


  •               To have current or previous stair lift product knowledge.
  •                 Ability to use scaled measurement devices.
  •                 To have structural knowledge and understanding.
Installations Engineer
By leigh-fallas

Role Description

Responsible for the installation/removal of ceiling track hoisting systems and stair lifts using a varied range of fixing methods. Delivering excellent service to customers applying a customer centric and empathetic approach to the end user. A Can Do attitude to problem solving with a tenacious attitude to achieving the assigned daily workload.

Key duties will include, but not limited to the following: –

  • Continually support and develop a culture of the customer comes first attitude.
  • Ensure Health and Safety practices are continually followed.
  • Responsible for achieving the daily assigned installation/removal workload of fixed equipment.
  • Weight testing equipment to Loler guidelines.
  • Undertaking on minor electrical works in line with Part P electrical certification
  • Completion of work via smart phone PDA device.
  • Managing van stock levels and consumables ensuring that at all times the required stock levels are maintained in line with achieving assigned installation/removal workload.
  • Escalating onsite installation issues to Assessor/OT with a view to suggesting alternate installation methods and solutions to ensure the installation of the assigned workload.
  • Rectification of snag / remedial works
  • Adhere to Risk/Method Statements and contract Operating Procedures at all times.
  • Participate in the 24/7/365 call out rota and act as first line customer support.

Personal Characteristics

  • Excellent analytical, communication and influencing skills
  • Ability to communicate effectively with all levels of employees including executives, technical and our production workforce.
  • Hands on, “can do” approach with willingness to work in production to understand the true issues and identify root causes of problems.
  • Impeccable attention to detail and forward-thinking.
  • Able to thrive in a dynamic and fast-paced environment.
  • Integrity, initiative and focus.
  • Proactive, with good problem-solving skills, able to make decisions independently.
  • Exceptional customer service – both internally & externally.
  • Team player but able to work independently.
  • Flexible approach to work and working hours.
  • Excellent written and verbal skills.
  • Anticipate what information is required by their colleagues and to disseminate it actively and efficiently.
  • Enjoys working within multidisciplinary teams in the development of leading edge designs and technologies.
  • Ability to plan, organise and prioritise own work with minimal supervision.
  • Willing to listen and take advice from others.
  • Shows initiative and has ability to think for self.

Education & Experience

  • Highly experienced Mechanical / Electrical skills.
  • Use of multi-meter / general hand tools.
  • Previous installation engineer of 2+ years
  • Experience of working in patient care environment.
  • Happy working at height.
  • General understanding of building structures and fixing methods.

Company Benefits

  • Competitive Salary, paid on a monthly basis
  • Ongoing training and development
  • 25 days holiday, plus bank holidays
  • Pension Scheme, matched contribution/salary sacrifice
  • Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
  • Life Assurance Scheme
  • Long Service awards

Company Benefits Discount and Rewards Scheme which includes shop discounts, hotel discounts and days out


  • Part P or 17th Edition electrical qualification
Registered Office
Unit 4, Jubilee Business Park,
Jubilee Way, Grange Moor,
Wakefield WF4 4TD.​
Registered in England and
Wales. No. 08840024