Job Purpose:   

Assist with current Assessor lead times for London & surrounding areas to support and maintain customer expectations. To build OT relationships for the area and surrounding region and instil customer confidence in PMUK services and products.

Duties:

• To conduct full site surveys of properties for the installation of all Prism Medical and other manufacturers fixed equipment including ceiling track hoists, stair lifts and through floor lifts.
• Completing full detailed and legible on site drawings to the appropriate scale when required of individual properties at each survey to enable a successful fixed equipment installation first time.
• To complete basic electrical checks at property site surveys including visual earth bonding inspections to enable successful installations of electrical outlets to be carried out.
• Completing and submitting all relevant Prism Medical assessment/survey paperwork within the requested timescales permitted for quotations to be sent to customers.
• Liaising closely with all relevant individuals and departments to enable a smooth transition of services and product installations to Prism Medical customers.
• To physically access and visually inspect all loft spaces and trussed roof constructions to ensure fixed equipment installation feasibility where required.
• To positively and confidently represent the company at all times when out in the field.
• To correctly identify all customer needs and requirements and successfully prescribe working solutions and equipment.
• To update electronic diary entries and appointments on a daily basis for internal review.
• Moving and handling of disabled people when required.
• Reporting all relevant leads and sales opportunities to the relevant sales teams and Regional Business Leader.
• Working closely with the area sales teams to help grow regional business and create new opportunities.
• Attending exhibitions and product evaluation days.
• To accommodate travelling out of the regional area if needed to provide coverage, assist colleagues and reduce lead times where necessary.

Requirements:

PERSON SPECIFICATION

Essential

•               Flexible approach to work and working hours.
•                 Previous experience within the health care industry.
•                 Previous experience with disabled equipment.
•                 Ability to work to deadlines.
•                 Customer liaison skills in sensitive situations.
•                Excellent communicational skills both written and verbal.
•                 Empathy and understanding to others needs and requirements.
•                 Full drivers licence.
•                 Be able to work under own initiative and manage your own workload.
•                 To be able to work as part of a team.
•                 To be pro-active, focused and driven.

Desirable

•               To have current or previous stair lift product knowledge.
•                 Ability to use scaled measurement devices.
•                 To have structural knowledge and understanding.