- Role Summary
- We are seeking a dynamic and proven business leader to develop existing and new contract relationships, own area P&L and work with their team and other business stakeholders to strategically target revenue and profit growth.
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- Essential Duties
- Regional Service Centre team, site and H&S management
- Lifecycle ownership of area Service & Installation key account contracts
- Drive joined-up planning approach to area revenue/profit strategy and relationship development
- Contract P&L improvements – targeted
- Contract performance monitoring via KPI delivery
- Reduce profit damage through data and performance analysis
- Devise, execute and drive contract revenue/profit initiatives
- Cross and upselling of PHM products/services
- Drive sticky customer relationships through physical site engagement initiatives
- Personal Characteristics (Attitude)
- ‘Can do’ attitude to achieving
- Natural leader with strong team development and relationship building skills
- Clear and effective communicator
- Collaborator who engages with multiple business stakeholders to achieve
- Customer first mentality
- Excellent problem solving skills
- Professional, positive and constructive communicator
- Flexible approach to work
Desirable
Experience of patient lifting and handling equipment/the medical device industry
- Essential
- Ability to identify trends (e.g. profit damage) through data analysis
- Experience of finance and budgetary control and ability to manage profit and loss
- Excellent IT skills, including Microsoft Office suite, with the ability to produce presentations, analyse and report on data
- Proven record of being responsive and innovative
- Maintain professional internal and external relationships that meet company core values
- Have ability to develop business strategy and identify, coordinate and manage change initiatives
- Demonstrates exceptional organisational and planning skills