Why Prism Healthcare
We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.
With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK. The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.
The Role
Prism Healthcare are looking for a infrastructure engineer to join their team in Rotherham to work across their group of companies providing 1st & 2nd level technical support as well as delivery of infrastructure and network changes within physical and virtual locations.
Key Responsibilities:
- Provide 1st and 2nd line technical support professionally and efficiently, maintaining a high degree of customer service
- Participate in various infrastructure and desktop projects to support strategic roadmap and continual improvement.
- Provide maintenance and development of LAN and WAN infrastructure.
- Support the IT Helpdesk function, ensuring user requests are resolved to agreed service levels.
- Maintain an awareness of cyber-security and ensure procedures and policies are followed to minimise organisational risk.
- Promote and develop the use of the IT Systems in a secure manner to generate efficiency improvements.
- Support Group Azure environment and assist with applying policies and changes within this environment.
- Play key role in delivering Group-wide IT Infrastructure strategy
Essential skills: Must have a good foundation in the following areas:
- MS Office 365 configuration, and administration.
- Previous experience in a 2nd/ 3rd Line IT Support / Systems Administrator / Infrastructure Engineer capacity.
- Experience of Microsoft Server support and administration
- Knowledge of Azure Virtual Services including VMs, VPN and consumption management.
- Endpoint security and response and Endpoint Management
- Microsoft Active Directory support and administration
- Group policy administration, PowerShell and scripting
- TCP/IP Networking (DNS, DHCP, LAN, WAN, VLAN, Firewalls, etc.), support, and administration.
- Cyber security awareness and incident response
- Firewall management and configuration
- Creating technical documentation
- Capable of clear and accurate communication, both written and verbal. • Full Driving License – Willingness to travel
So.. why us?
Alongside working in a supportive and friendly environment, you’ll also receive:
- Competitive Salary, paid monthly
- Ongoing training and development
- 25 days holiday, plus bank holidays
- Pension Scheme, matched contribution/salary sacrifice
- Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
- Life Assurance Scheme
- Long Service Awards
- Holiday Purchase Scheme
