Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK.  The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

Role Description

Assisting the QHSE manager in leading the quality department on site, this role will work with all areas of the manufacturing team in the continual deployment of the company’s quality management system. Responsible for the investigation and reporting of customer, internal & supplier quality issues. Will assist in driving updates and changes to the quality management system and ensuring all department managers understand the requirements on them. They must also be excellent role models in the areas of communication; problem solving and have the technical assistance abilities to assist staff in some of the more difficult technical aspects of the production process.

Essential Duties

• Day to day support to keep existing QMS up to date.
• Key contact for customer and external body complaints and assisting / directing QA & manufacturing staff in their investigations.
• Assist in driving a culture of quality throughout the business
• Liaise with suppliers on ongoing performance and resolution of supplier quality issues.
• Create reports on QMS and site quality / environmental performance, for review at senior management and board level.
• Deputise for QHSE Manager at site meetings.
• Work as part of the team producing FMEAs, risk management plans and risk management reports.
• Be an integral part of the internal auditing team for all manufacturing sites and ensure completion of the audit schedule.
• Work with suppliers to investigate root cause analysis and work with them to achieve permanent corrective actions.
• Assist QHSE Manager in leading and mentoring quality team.
• Work alongside purchasing and materials management teams in creating supplier performance reporting.
• Liaise with suppliers on PPAP requirements and new product introduction.
• Support environmental auditing and reporting for the manufacturing sites.
• Support continuous improvement teams in the creation of new product production lines and the improvement of existing product production lines.
• Support external QMS audits at all manufacturing sites.
• Support manufacturing teams in creation of SOPs.
• Support in producing company literature (instructions for use etc.).
• Liaise with R&D department in the testing of new products.

Personal Characteristics (Attitude)

• Excellent analytical, communication and influencing skills
• Ability to communicate effectively with all levels of employees including executives, technical and our production workforce.
• Hands on, “can do” approach with willingness to work in production to understand the true issues and identify root causes of problems.
• Impeccable attention to detail and forward-thinking.
• Able to thrive in a dynamic and fast-paced environment.
• Integrity, initiative and focus.
• Proactive, with good problem-solving skills, able to make decisions independently.
• Exceptional customer service – both internally & externally.
• Team player but able to work independently.
• Flexible approach to work and working hours.
• Excellent written and verbal skills.
• Anticipate what information is required by their colleagues and to disseminate it actively and efficiently.
• Enjoys working within multidisciplinary teams in the development of leading-edge designs and technologies.
• Ability to plan, organise and prioritise own work with minimal supervision.
• Willing to listen and take advice from others.
• Shows initiative and has ability to think for self.

Education & Experience (Knowledge & Skills)

• Minimum of 5 years’ plant-based manufacturing experience required.
• Experience of working in a manufacturing environment in accordance with the requirements of ISO 9001 & ISO 14001 (preferably ISO13485, IATF 16949 or AS9100)
• Excellent quality systems knowledge
• Internal auditing qualified (minimum ISO 9001)
• Experience of liaising with suppliers on complaints and PPAP submissions.
• Creation and use of FMEAs.
• Experience of problem-solving techniques. (8D, 5 Whys, Ishikawa etc.)
• A good general technical understanding

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
• Life Assurance Scheme
• Long Service Awards
• Holiday Purchase Scheme
• Company Benefits Discount and Rewards Scheme which includes shop discounts, hotel discounts and days out.
• Employee Recognition Scheme

Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK.  The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

Role Description

The Group Regulatory Affairs Lead is responsible for ensuring that all new and existing products and services across the Prism Healthcare Group meet applicable regulatory and safety requirements in all target markets.

This role will provide regulatory oversight across multiple sites with a focus on Class I medical devices (approx. 95% of the portfolio) including hoists, assistive devices, and specialist furniture.

The successful candidate will act as the group’s regulatory subject matter expert, guiding teams on standards, risk management, technical documentation, and product safety, while rationalising and maintaining technical files.

This role will be a Hybrid based role, with the successful candidate able to travel to various Prism Healthcare locations in the UK on a frequent basis.

Essential Duties

• Own and manage all Regulatory Affairs activities across the Prism Group sites, ensuring ongoing compliance with MDR, UKCA, and other applicable regulatory frameworks.
• Maintain and develop technical documentation for both new and existing products.
• Participate actively in all NPD and design review meetings, providing regulatory guidance at each stage of product development.  Support design and development documentation from a QA/RA perspective, reviewing risk files, change controls, and ensuring new designs meet safety and compliance requirements.
• Interpret standards, assess compliance gaps, and justify conformity through robust risk and hazard evaluation.  Advise on the application of product safety and performance standards (e.g., fire safety, electrical safety, IEC 60601).
• Support teams in defining and justifying appropriate test plans for new and modified products.
  Ensure testing activities align with relevant ISO and IEC standards, maintaining a clear rationale within technical documentation.
• Advise on export requirements and submission strategies for new and existing markets.  Serve as lead contact for registered European and overseas importers as required.
• Support internal and external audits and provide training sessions to raise regulatory awareness across sites.  Support the Group QMS manager in the attainment and retention of key organisational quality accreditation.
• Work with training to ensure that the commercial & operational organisations are ‘knowledge enabled’ to a standard level of competency for client/customer activities.

Personal Characteristics/Education & Experience

• High attention to detail and follow through.
• Evolved and mature project management skills
• Proactive, relationship oriented, and results driven.
• Comfortable in navigating uncertainty and managing resistance to change.
• Performs well against deadlines.
• Demonstrates customer centric behavior, empathy & care.
• Demonstrates cultural sensitivity.
• Exceptional listening skills.
• Personifies Prism Healthcare, Mission, Vision and Values.
• Team player
• 5-10 years’ regulatory experience in medical device design & manufacture, minimum Class I, Class IIA would be advantageous.
• Experience of working in a manufacturing environment in accordance with the requirements of ISO 13485, ISO 9001, ISO 14001 & the EU Medical Device Directive/ Medical Device Regulations.
• Experience taking medical devices into new overseas markets.
• Conversant with EU, APAC and US, and other global regulations; ideally, they will have experience of submitting medical device applications to the notified bodies in the mentioned regions.
• 5-10 years healthcare experience.
• 1st or 2nd Degree supported by relevant professional affiliations / accreditations.
• Strong interpersonal, influencing and relationship building skills.
• Proficient in Microsoft Office applications including Adobe Acrobat, Word, Excel and PowerPoint.
• Demonstrate effective time management skills, administrative capabilities, and effective written and oral communication capabilities.
• Flexible approach to work and working hours.
• Current clean driving licence

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
• Life Assurance Scheme
• Long Service Awards
• Holiday Purchase Scheme

Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK.  The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

Role Description

We are seeking a Quality Engineer to ensure that our mechanical assembly manufacturing processes and products meet the highest quality standards. The ideal candidate will focus on process improvement, defect reduction, and compliance with industry regulations while working closely with production, design, and supplier teams.

Essential Duties

• Develop, implement, and maintain quality control procedures and standards for mechanical assembly processes.
• Conduct root cause analysis (RCA) and corrective/preventive actions (CAPA) to address defects and process inefficiencies.
• Perform process audits, first article inspections (FAI), and final product inspections to ensure compliance with specifications.
• Collaborate with production and engineering teams to implement lean manufacturing and continuous improvement initiatives.
• Monitor and analyse quality metrics (e.g., defect rates, scrap rates, rework trends) to drive improvements.
• Ensure compliance with ISO 9001, ISO 13485, or other industry standards.
• Develop and maintain PFMEA (Process Failure Mode and Effects Analysis) and control plans.
• Manage and resolve supplier quality issues, including performing supplier audits and developing quality agreements.
• Train production staff on quality procedures, defect identification, and best practices.
• Support new product introduction (NPI) by validating quality requirements and inspection criteria.

Personal Characteristics

• Impeccable attention for detail and forward-thinking.
• Able to thrive in a dynamic and fast-paced environment.
• Proactive, with good problem-solving skills, able to make decisions independently.
• Exceptional customer service – both internally & externally.
• Team player but able to work independently.
• Flexible approach to work and working hours.
• Excellent written and verbal skills.

Education & Experience

• Bachelor’s degree in mechanical engineering, Industrial Engineering, or a related field.
• Proven experience in quality engineering within a mechanical assembly manufacturing environment.
• Strong knowledge of quality tools and methodologies, such as 8D, Six Sigma, FMEA, SPC, and PPAP.
• Familiarity with GD&T (Geometric Dimensioning and Tolerancing) and metrology techniques.
• Proficiency in ISO 9001, AS9100, or other quality management systems.
• Experience with statistical analysis tools (Minitab, JMP) and ERP/MRP systems.
• Excellent problem-solving skills with a hands-on approach to quality improvement.
• Strong communication and teamwork abilities, with experience working cross-functionally.
• Certification in Lean Six Sigma (Green Belt or higher).
• Experience with APQP (Advanced Product Quality Planning) and PPAP (Production Part Approval Process).
• Knowledge of automated inspection systems and Industry 4.0 quality technologies.
• Experience in customer and supplier quality management.

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
• Life Assurance Scheme
• Long Service Awards
• Holiday Purchase Scheme

Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK.  The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

Role Description

We are seeking a skilled and motivated individual to join our team as a QHSE Manager, working within operations this role will work with all areas of the manufacturing team in ensuring a good health & safety culture is built and maintained throughout the business and be responsible for deploying Prism Medical’s quality management system. Driving updates and changes to the system and ensuring all department managers understand requirements. I.e. quality failures analysis, cost of poor quality etc.

Essential Duties

• Lead driving a culture of health & safety and quality across both manufacturing sites.
• Effectively lead and deploy the quality team (x4) to achieve quality KPI targets.
• Reporting of accidents and incidents and supporting staff in carrying out accident investigations.
• Ensure the business QMS is up to date and being followed by departments.
• Key contact for customer and external body complaints and assisting / directing operations staff in their investigations.
• Carrying out toolbox talks and give guidance and direction on health & safety and quality related matters.
• Guiding department heads to help build health & safety awareness within their departments.
• Liaise with suppliers on ongoing performance and resolution of supplier quality issues.
• Create reports on site health & safety, quality & environmental performance, for review at senior management and board level.
• Support operations director in monitoring and driving improvements to achieve health & safety, quality & environmental KPIs.
• Work with operations staff to carry out health and safety risk assessments of onsite processes.
• Work as part of the team producing FMEAs, risk management plans and risk management reports.
• Liaise with group compliance staff to ensure all product regulatory requirements are met.
• Lead the internal auditing team for all manufacturing sites and ensure completion of the audit schedule.
• Liaise with suppliers on PPAP requirements and new product introduction.
• Support operations teams in creation of SOPs.
• Support in producing company literature (instructions for use etc.).
• Liaise with R&D department in the testing of new products.

Personal Characteristics

• High attention to detail and follow through.
• Proactive, relationship oriented and results driven.
• Hands on, “can do” approach with the ability to understand the true issues and identify root causes of problems.
• Comfortable in navigating uncertainty and managing resistance to change.
• Performs well against deadlines.
• Confidence to challenge people’s behaviour.
• Demonstrates customer centric behaviour, empathy & care.
• Demonstrates cultural sensitivity.
• Exceptional listening skills.
• Team Player.

Education & Experience

• Minimum of 5 years’ health & safety, quality & QMS experience required.
• Experience of working in accordance with the requirements of ISO 9001 (ISO13485 & ISO 14001 would be desirable)
• Excellent quality systems knowledge Internal auditing qualified (minimum ISO 9001)
• Experience within Manufacturing
• NEBOSH or IOSH qualified
• Experience working in a HSE responsible role, liaising with suppliers on complaints and PPAP submissions, experience of implementation of QMS within a business and problem-solving techniques. (8D, 5 Whys, Ishikawa etc.)

This role is predominately based at Rhyl, with monthly travel to our site in Bridgend.

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
• Life Assurance Scheme
• Long Service Awards
• Holiday Purchase Scheme

Why Oxford? A part of Prism Healthcare

Oxford, is one of the most trusted names in patient handling, placing the well-being of others at the centre of everything we do. With a heritage spanning over 70 years, we strive to bring innovation to all our patient lift and transfer solutions, helping caregivers and care facilities deliver better care.

Essential Duties

• Responding to, troubleshooting, and solving customer queries
• Site visits to support customers with product performance and technical issues
• Supporting the investigation of customer complaints and products returned under warranty
• Conducting customer training sessions for the maintenance, inspection, commissioning, and installation of Oxford products
• Leading and supporting content compilation for product support and technical documentation
• First Article Inspection (FAI) of inbound medical device products and component parts
• Product rework activity to support the Warranty function
• Supportive input into Corrective and Preventative Action (CAPA)
• Product testing to appropriate industry standards
• Creation and on-going auditing of management system procedures
• Input into the company’s Continual Improvement Program
• Administration of CE Technical Files
• Knowledge and awareness of ISO 9001 and ISO 13485 to MDR/2017/745 requirements

Personal Characteristics

• Impeccable attention for detail and forward-thinking.
• Able to thrive in a dynamic and fast-paced environment.
• Integrity, initiative and focus.
• Proactive, with good problem-solving skills, able to make decisions independently.
• Team player but able to work independently.
• Excellent written and verbal skills.

Education & Preferred Skills

• GCSEs in English and Maths
• Engineering experience
• Technically minded
• Problem solver

Location: Based out of Drakes Broughton, Pershore, WR10 2AG. Occasional travel required

Reporting to: UK Marketing Manager with a dotted line to the Quality, Regulatory & Conformance Manager.

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Long Service Awards
• Holiday Purchase Scheme
• Employee Recognition Awards

We are on the look out for a Quality Engineer to join our team for on a fixed term basis for 12 months!

Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK.  The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

Role Description

We are seeking a Quality Engineer to ensure that our mechanical assembly manufacturing processes and products meet the highest quality standards. The ideal candidate will focus on process improvement, defect reduction, and compliance with industry regulations while working closely with production, design, and supplier teams.

Essential Duties

• Develop, implement, and maintain quality control procedures and standards for mechanical assembly processes.
• Conduct root cause analysis (RCA) and corrective/preventive actions (CAPA) to address defects and process inefficiencies.
• Perform process audits, first article inspections (FAI), and final product inspections to ensure compliance with specifications.
• Collaborate with production and engineering teams to implement lean manufacturing and continuous improvement initiatives.
• Monitor and analyse quality metrics (e.g., defect rates, scrap rates, rework trends) to drive improvements.
• Ensure compliance with ISO 9001, ISO 13485, or other industry standards.
• Develop and maintain PFMEA (Process Failure Mode and Effects Analysis) and control plans.
• Manage and resolve supplier quality issues, including performing supplier audits and developing quality agreements.
• Train production staff on quality procedures, defect identification, and best practices.
• Support new product introduction (NPI) by validating quality requirements and inspection criteria.

Requirements

• Bachelor’s degree in mechanical engineering, Industrial Engineering, or a related field.
• Proven experience in quality engineering within a mechanical assembly manufacturing environment.
• Strong knowledge of quality tools and methodologies, such as 8D, Six Sigma, FMEA, SPC, and PPAP.
• Familiarity with GD&T (Geometric Dimensioning and Tolerancing) and metrology techniques.
• Proficiency in ISO 9001, AS9100, or other quality management systems.
• Experience with statistical analysis tools (Minitab, JMP) and ERP/MRP systems.
• Excellent problem-solving skills with a hands-on approach to quality improvement.
• Strong communication and teamwork abilities, with experience working cross-functionally.

Education & Experience (Knowledge & Skills)

• Certification in Lean Six Sigma (Green Belt or higher).
• Experience with APQP (Advanced Product Quality Planning) and PPAP (Production Part Approval Process).
• Knowledge of automated inspection systems and Industry 4.0 quality technologies.
• Experience in customer and supplier quality management.

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
• Life Assurance Scheme
• Long Service Awards
• Holiday Purchase Scheme

We are on the look out for a Quality Engineer to join our team for on a fixed term basis for 12 months!

Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK.  The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

Role Description

We are seeking a Quality Engineer to ensure that our mechanical assembly manufacturing processes and products meet the highest quality standards. The ideal candidate will focus on process improvement, defect reduction, and compliance with industry regulations while working closely with production, design, and supplier teams.

Essential Duties

• Develop, implement, and maintain quality control procedures and standards for mechanical assembly processes.
• Conduct root cause analysis (RCA) and corrective/preventive actions (CAPA) to address defects and process inefficiencies.
• Perform process audits, first article inspections (FAI), and final product inspections to ensure compliance with specifications.
• Collaborate with production and engineering teams to implement lean manufacturing and continuous improvement initiatives.
• Monitor and analyse quality metrics (e.g., defect rates, scrap rates, rework trends) to drive improvements.
• Ensure compliance with ISO 9001, ISO 13485, or other industry standards.
• Develop and maintain PFMEA (Process Failure Mode and Effects Analysis) and control plans.
• Manage and resolve supplier quality issues, including performing supplier audits and developing quality agreements.
• Train production staff on quality procedures, defect identification, and best practices.
• Support new product introduction (NPI) by validating quality requirements and inspection criteria.

Requirements

• Bachelor’s degree in mechanical engineering, Industrial Engineering, or a related field.
• Proven experience in quality engineering within a mechanical assembly manufacturing environment.
• Strong knowledge of quality tools and methodologies, such as 8D, Six Sigma, FMEA, SPC, and PPAP.
• Familiarity with GD&T (Geometric Dimensioning and Tolerancing) and metrology techniques.
• Proficiency in ISO 9001, AS9100, or other quality management systems.
• Experience with statistical analysis tools (Minitab, JMP) and ERP/MRP systems.
• Excellent problem-solving skills with a hands-on approach to quality improvement.
• Strong communication and teamwork abilities, with experience working cross-functionally.

Education & Experience (Knowledge & Skills)

• Certification in Lean Six Sigma (Green Belt or higher).
• Experience with APQP (Advanced Product Quality Planning) and PPAP (Production Part Approval Process).
• Knowledge of automated inspection systems and Industry 4.0 quality technologies.
• Experience in customer and supplier quality management.

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
• Life Assurance Scheme
• Long Service Awards
• Holiday Purchase Scheme