Why Oxford? A part of Prism Healthcare
Oxford, is one of the most trusted names in patient handling, placing the well-being of others at the centre of everything we do. With a heritage spanning over 70 years, we strive to bring innovation to all our patient lift and transfer solutions, helping caregivers and care facilities deliver better care.
Essential Duties
- Responding to, troubleshooting, and solving customer queries
- Site visits to support customers with product performance and technical issues
- Supporting the investigation of customer complaints and products returned under warranty
- Conducting customer training sessions for the maintenance, inspection, commissioning, and installation of Oxford products
- Leading and supporting content compilation for product support and technical documentation
- First Article Inspection (FAI) of inbound medical device products and component parts
- Product rework activity to support the Warranty function
- Supportive input into Corrective and Preventative Action (CAPA)
- Product testing to appropriate industry standards
- Creation and on-going auditing of management system procedures
- Input into the company’s Continual Improvement Program
- Administration of CE Technical Files
- Knowledge and awareness of ISO 9001 and ISO 13485 to MDR/2017/745 requirements
Personal Characteristics
- Impeccable attention for detail and forward-thinking.
- Able to thrive in a dynamic and fast-paced environment.
- Integrity, initiative and focus.
- Proactive, with good problem-solving skills, able to make decisions independently.
- Team player but able to work independently.
- Excellent written and verbal skills.
Education & Preferred Skills
- GCSEs in English and Maths
- Engineering experience
- Technically minded
- Problem solver
Location: Based out of Drakes Broughton, Pershore, WR10 2AG. Occasional travel required
Reporting to: UK Marketing Manager with a dotted line to the Quality, Regulatory & Conformance Manager.
So.. why us?
Alongside working in a supportive and friendly environment, you’ll also receive:
- Competitive Salary, paid monthly
- Ongoing training and development
- 25 days holiday, plus bank holidays
- Long Service Awards
- Holiday Purchase Scheme
- Employee Recognition Awards
We are on the look out for a Quality Engineer to join our team for on a fixed term basis for 12 months!
Why Prism Healthcare
We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.
With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK. The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.
Role Description
We are seeking a Quality Engineer to ensure that our mechanical assembly manufacturing processes and products meet the highest quality standards. The ideal candidate will focus on process improvement, defect reduction, and compliance with industry regulations while working closely with production, design, and supplier teams.
Essential Duties
- Develop, implement, and maintain quality control procedures and standards for mechanical assembly processes.
- Conduct root cause analysis (RCA) and corrective/preventive actions (CAPA) to address defects and process inefficiencies.
- Perform process audits, first article inspections (FAI), and final product inspections to ensure compliance with specifications.
- Collaborate with production and engineering teams to implement lean manufacturing and continuous improvement initiatives.
- Monitor and analyse quality metrics (e.g., defect rates, scrap rates, rework trends) to drive improvements.
- Ensure compliance with ISO 9001, ISO 13485, or other industry standards.
- Develop and maintain PFMEA (Process Failure Mode and Effects Analysis) and control plans.
- Manage and resolve supplier quality issues, including performing supplier audits and developing quality agreements.
- Train production staff on quality procedures, defect identification, and best practices.
- Support new product introduction (NPI) by validating quality requirements and inspection criteria.
Requirements
- Bachelor’s degree in mechanical engineering, Industrial Engineering, or a related field.
- Proven experience in quality engineering within a mechanical assembly manufacturing environment.
- Strong knowledge of quality tools and methodologies, such as 8D, Six Sigma, FMEA, SPC, and PPAP.
- Familiarity with GD&T (Geometric Dimensioning and Tolerancing) and metrology techniques.
- Proficiency in ISO 9001, AS9100, or other quality management systems.
- Experience with statistical analysis tools (Minitab, JMP) and ERP/MRP systems.
- Excellent problem-solving skills with a hands-on approach to quality improvement.
- Strong communication and teamwork abilities, with experience working cross-functionally.
Education & Experience (Knowledge & Skills)
- Certification in Lean Six Sigma (Green Belt or higher).
- Experience with APQP (Advanced Product Quality Planning) and PPAP (Production Part Approval Process).
- Knowledge of automated inspection systems and Industry 4.0 quality technologies.
- Experience in customer and supplier quality management.
So.. why us?
Alongside working in a supportive and friendly environment, you’ll also receive:
- Competitive Salary, paid monthly
- Ongoing training and development
- 25 days holiday, plus bank holidays
- Pension Scheme, matched contribution/salary sacrifice
- Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
- Life Assurance Scheme
- Long Service Awards
- Holiday Purchase Scheme
We are on the look out for a Quality Engineer to join our team for on a fixed term basis for 12 months!
Why Prism Healthcare
We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.
With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK. The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.
Role Description
We are seeking a Quality Engineer to ensure that our mechanical assembly manufacturing processes and products meet the highest quality standards. The ideal candidate will focus on process improvement, defect reduction, and compliance with industry regulations while working closely with production, design, and supplier teams.
Essential Duties
- Develop, implement, and maintain quality control procedures and standards for mechanical assembly processes.
- Conduct root cause analysis (RCA) and corrective/preventive actions (CAPA) to address defects and process inefficiencies.
- Perform process audits, first article inspections (FAI), and final product inspections to ensure compliance with specifications.
- Collaborate with production and engineering teams to implement lean manufacturing and continuous improvement initiatives.
- Monitor and analyse quality metrics (e.g., defect rates, scrap rates, rework trends) to drive improvements.
- Ensure compliance with ISO 9001, ISO 13485, or other industry standards.
- Develop and maintain PFMEA (Process Failure Mode and Effects Analysis) and control plans.
- Manage and resolve supplier quality issues, including performing supplier audits and developing quality agreements.
- Train production staff on quality procedures, defect identification, and best practices.
- Support new product introduction (NPI) by validating quality requirements and inspection criteria.
Requirements
- Bachelor’s degree in mechanical engineering, Industrial Engineering, or a related field.
- Proven experience in quality engineering within a mechanical assembly manufacturing environment.
- Strong knowledge of quality tools and methodologies, such as 8D, Six Sigma, FMEA, SPC, and PPAP.
- Familiarity with GD&T (Geometric Dimensioning and Tolerancing) and metrology techniques.
- Proficiency in ISO 9001, AS9100, or other quality management systems.
- Experience with statistical analysis tools (Minitab, JMP) and ERP/MRP systems.
- Excellent problem-solving skills with a hands-on approach to quality improvement.
- Strong communication and teamwork abilities, with experience working cross-functionally.
Education & Experience (Knowledge & Skills)
- Certification in Lean Six Sigma (Green Belt or higher).
- Experience with APQP (Advanced Product Quality Planning) and PPAP (Production Part Approval Process).
- Knowledge of automated inspection systems and Industry 4.0 quality technologies.
- Experience in customer and supplier quality management.
So.. why us?
Alongside working in a supportive and friendly environment, you’ll also receive:
- Competitive Salary, paid monthly
- Ongoing training and development
- 25 days holiday, plus bank holidays
- Pension Scheme, matched contribution/salary sacrifice
- Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
- Life Assurance Scheme
- Long Service Awards
- Holiday Purchase Scheme
