Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK.  The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

Role Purpose

To lead the delivery of high-impact procurement and supply chain projects across Prism Healthcare Group’s UK and MUSA divisions, champion Environmental, Social and Governance (ESG) principles within sourcing and supplier management, and coach divisional teams to adopt consistent best practice procurement ways of working. The role operates through matrix leadership (no direct line management responsibility), influencing and coordinating cross-functional stakeholders to deliver measurable value, compliance, risk control, service improvement and sustainability outcomes. This is a Hybrid/WFH contract with frequent and regular travel across all divisions required.

Key Responsibilities

Project leadership and delivery

• Lead cross-functional procurement projects from scoping to implementation (e.g., tendering exercises, category reviews, supplier rationalisation, contract renewals, and process improvements).
  
• Build and manage project plans, timelines, RAID logs, stakeholder maps and communications; ensure decisions are taken at the right level and at pace.
  
• Track and report benefits (cash/non-cash savings, cost avoidance, service improvements, risk reduction, ESG outcomes) and ensure adoption is embedded.
  
• Support the Group automation (AI, MRP) procurement workstream, including process mapping, data cleansing, supplier master data governance and user readiness.

Matrix leadership and coaching

• Lead through influence in a matrix environment, coordinating work across divisions and functions to ensure consistent adoption of Group procurement standards.
  
• Coach divisional procurement and operational stakeholders on best practice sourcing, negotiation, contracting and supplier relationship management.
  
• Support development of practical procurement toolkits, templates and guidance (e.g., sourcing process, evaluation models, contracting standards, KPI frameworks and governance).

ESG leadership (responsible procurement)

• Champion ESG in procurement decision-making, embedding ethical and sustainable sourcing principles into policies, processes and stakeholder behaviours.
  
• Incorporate ESG requirements into tender documentation, evaluation criteria, supplier due diligence and contract terms (proportionate to category risk and spend).
  
• Support supply chain risk management including ethical sourcing, modern slavery risk awareness, environmental impact considerations, and continuous improvement with suppliers.

Supplier and contract governance

• Support supplier performance management, including KPI design, review cadence, corrective actions and continuous improvement plans.
  
• Contribute to contract governance, ensuring compliance with Group standards, auditability and appropriate risk controls.
  
• Partner with Quality, Operations, Finance and other functions to balance service, quality, cost, risk and sustainability.
  
• Ensure supplier qualification and contracting activities meet the requirements of the regulated medical device environment, including documentation standards, audit readiness and quality system integration (e.g. ISO 13485 / MDR considerations).

Reporting, insight and continuous improvement

• Maintain procurement dashboards and management information (e.g., pipeline, savings/value delivery, compliance, supplier performance, risk/ESG measures).
  
• Use data and insight to identify opportunities, remove bottlenecks, improve controls and streamline ways of working.
  
• Support the Group Head of Procurement with governance packs, stakeholder updates, roadmap delivery and continuous improvement initiatives.

Key Stakeholders

• Divisional Managing Directors / Leadership Teams
• Operations, Quality, Finance, Legal, ESG/Sustainability, Risk/Compliance
• Divisional procurement leads / buyers (matrix)
• Strategic suppliers and service partners

Personal Characteristics

• Project-focused and delivery-minded (plans, prioritises and follows through)
• Strong influencing skills with the confidence to challenge constructively
• Excellent stakeholder management and relationship-building across divisions and suppliers
• Service-oriented with a continuous improvement mindset
• Values-led, with a strong interest in responsible procurement and ESG outcomes
• Analytical, structured and comfortable working with data and reporting
• Calm under pressure; able to manage ambiguity and competing priorities

Knowledge, Skills & Experience
Essential

• Significant experience in procurement, with exposure to direct and/or indirect spend categories.
• Demonstrable experience delivering procurement projects end-to-end (tenders, category reviews, contract implementation and change adoption).
• Experience supporting contracting and supplier performance management, including KPI setting and supplier review cadence.
• Comfortable working across multiple sites/divisions in a matrix environment, balancing local needs with Group standards.
• Strong commercial judgement and negotiation skills; able to identify and manage risk appropriately.
• Strong knowledge and demonstratable experience of supply chain planning methodologies both in Excel and ERP environments.

Knowledge, Skills & Experience
Desirable

• CIPS qualification (or working towards).
• Project management qualification (e.g., PRINCE2) desirable.
• Experience embedding ESG requirements within sourcing, supplier due diligence and contract frameworks.
• Experience working in a regulated manufacturing environment (e.g. medical devices, pharma, aerospace) where supplier qualification and audit readiness are required.

Measures of Success (Example KPIs)

• Delivery of agreed procurement project outcomes to time/quality (and realised benefits)
• Delivery of agreed frequent travel requirements
• Stakeholder satisfaction and adoption of Group procurement ways of working
• Improvements in compliance, governance and auditability
• Supplier performance improvements and risk mitigation actions completed
• ESG integration evidenced in tenders/contracts/supplier reviews

This role is Home Based/offered as a Hybrid working position, and will require travel to different sites including Rhyl, Kingswinford, Newton Abbott, Pershore and Rotherham.

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• BHSF healthcare cash plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
• Life Assurance Scheme
• Long Service Awards
• Holiday Purchase Scheme
• Benefits Discount and Rewards Scheme which includes shop discounts, hotel discounts and days out.
• Employee Recognition Scheme

We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications.

Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK.  The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

Role Description

The Group Regulatory Affairs Lead is responsible for ensuring that all new and existing products and services across the Prism Healthcare Group meet applicable regulatory and safety requirements in all target markets.

This role will provide regulatory oversight across multiple sites with a focus on Class I medical devices (approx. 95% of the portfolio) including hoists, assistive devices, and specialist furniture.

The successful candidate will act as the group’s regulatory subject matter expert, guiding teams on standards, risk management, technical documentation, and product safety, while rationalising and maintaining technical files.

This role will be a Hybrid based role, with the successful candidate able to travel to various Prism Healthcare locations in the UK on a frequent basis.

Essential Duties

• Own and manage all Regulatory Affairs activities across the Prism Group sites, ensuring ongoing compliance with MDR, UKCA, and other applicable regulatory frameworks.
• Maintain and develop technical documentation for both new and existing products.
• Participate actively in all NPD and design review meetings, providing regulatory guidance at each stage of product development.  Support design and development documentation from a QA/RA perspective, reviewing risk files, change controls, and ensuring new designs meet safety and compliance requirements.
• Interpret standards, assess compliance gaps, and justify conformity through robust risk and hazard evaluation.  Advise on the application of product safety and performance standards (e.g., fire safety, electrical safety, IEC 60601).
• Support teams in defining and justifying appropriate test plans for new and modified products.
  Ensure testing activities align with relevant ISO and IEC standards, maintaining a clear rationale within technical documentation.
• Advise on export requirements and submission strategies for new and existing markets.  Serve as lead contact for registered European and overseas importers as required.
• Support internal and external audits and provide training sessions to raise regulatory awareness across sites.  Support the Group QMS manager in the attainment and retention of key organisational quality accreditation.
• Work with training to ensure that the commercial & operational organisations are ‘knowledge enabled’ to a standard level of competency for client/customer activities.

Personal Characteristics/Education & Experience

• High attention to detail and follow through.
• Evolved and mature project management skills
• Proactive, relationship oriented, and results driven.
• Comfortable in navigating uncertainty and managing resistance to change.
• Performs well against deadlines.
• Demonstrates customer centric behavior, empathy & care.
• Demonstrates cultural sensitivity.
• Exceptional listening skills.
• Personifies Prism Healthcare, Mission, Vision and Values.
• Team player
• 5-10 years’ regulatory experience in medical device design & manufacture, minimum Class I, Class IIA would be advantageous.
• Experience of working in a manufacturing environment in accordance with the requirements of ISO 13485, ISO 9001, ISO 14001 & the EU Medical Device Directive/ Medical Device Regulations.
• Experience taking medical devices into new overseas markets.
• Conversant with EU, APAC and US, and other global regulations; ideally, they will have experience of submitting medical device applications to the notified bodies in the mentioned regions.
• 5-10 years healthcare experience.
• 1st or 2nd Degree supported by relevant professional affiliations / accreditations.
• Strong interpersonal, influencing and relationship building skills.
• Proficient in Microsoft Office applications including Adobe Acrobat, Word, Excel and PowerPoint.
• Demonstrate effective time management skills, administrative capabilities, and effective written and oral communication capabilities.
• Flexible approach to work and working hours.
• Current clean driving licence

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
• Life Assurance Scheme
• Long Service Awards
• Holiday Purchase Scheme

We are on the look out for a Technical Development Manager to join our team!

Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK.  The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

Role Description

The role, Technical Development Manager – Export & Training, reports into the overall Group Head of R&D and has responsibility for being the key technical support for Export markets and the development of a standardised approach to technical training across the Group.

The role is a new role for the business and will develop as time progresses but with a clear link to the 3 year strategic roadmap. As outlined in the roadmap, the role will work towards a number of key business priorities as outlined below

Year 1: the focus will be on development & support to the US market, and largest international customers. In addition, the role will develop the roadmap for the future standardisation of all technical training across the Group working with nominated SMEs in each Division.

Year 2: As US support is established and momentum builds then more focus would be on other international customers and progression on the Prism Healthcare Training Academy

Year 3 & Ongoing:  Maintain export relationship on a more planned basis and continued development of Training Academy.

This role will predominately be based at one of our UK sites, with international travel required throughout the year.

Essential Duties

• Build strong trusted relationships & provide expert technical support to International customers based on business priorities
• Develop technical roadmap for customers by providing technical know-how
• Act as key technical conduit between Commercial & Operational Teams to provide best level of customer service to International customers
• Develop Roadmap through current state / future state gap analysis of current customer technical training support
• Work with identified Divisional SMEs to establish common/uniform package of training
• Ability to travel internationally – maximum 20% of the time

Personal Characteristics (Attitude)

• A good attention to detail, with a strong process driven mind-set,
• Great interpersonal skills and enjoy finding solutions to issues, adding value to an organisation. Clear emotional intelligence.
• Ability to think and work independently, alongside also being able to work collaboratively as part of a team
• Excellent written and oral communication skills
• Comfortable forming and maintaining strong stakeholder relationships at all levels
• Adaptable, and able to deal effectively and quickly to change
• Positive, with a “Go get” attitude

Education & Experience (Knowledge & Skills)

• Qualified Engineer with strong mechanical/electrical design background
• Practical ‘hands-on’ mindset to enable practical technical & training support
• Strong awareness of compliance & approval process for NPD
• Demonstrate excellent project management skills and a strong ability to prioritise.
• Good communication skills, and ability to explain complex matters to non-financial management.

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
• Life Assurance Scheme
• Long Service Awards
• Holiday Purchase Scheme