Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK.  The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

Role Description

We are seeking a Quality Engineer to ensure that our mechanical assembly manufacturing processes and products meet the highest quality standards. The ideal candidate will focus on process improvement, defect reduction, and compliance with industry regulations while working closely with production, design, and supplier teams.

Essential Duties

• Develop, implement, and maintain quality control procedures and standards for mechanical assembly processes.
• Conduct root cause analysis (RCA) and corrective/preventive actions (CAPA) to address defects and process inefficiencies.
• Perform process audits, first article inspections (FAI), and final product inspections to ensure compliance with specifications.
• Collaborate with production and engineering teams to implement lean manufacturing and continuous improvement initiatives.
• Monitor and analyse quality metrics (e.g., defect rates, scrap rates, rework trends) to drive improvements.
• Ensure compliance with ISO 9001, ISO 13485, or other industry standards.
• Develop and maintain PFMEA (Process Failure Mode and Effects Analysis) and control plans.
• Manage and resolve supplier quality issues, including performing supplier audits and developing quality agreements.
• Train production staff on quality procedures, defect identification, and best practices.
• Support new product introduction (NPI) by validating quality requirements and inspection criteria.

Personal Characteristics

• Impeccable attention for detail and forward-thinking.
• Able to thrive in a dynamic and fast-paced environment.
• Proactive, with good problem-solving skills, able to make decisions independently.
• Exceptional customer service – both internally & externally.
• Team player but able to work independently.
• Flexible approach to work and working hours.
• Excellent written and verbal skills.

Education & Experience

• Bachelor’s degree in mechanical engineering, Industrial Engineering, or a related field.
• Proven experience in quality engineering within a mechanical assembly manufacturing environment.
• Strong knowledge of quality tools and methodologies, such as 8D, Six Sigma, FMEA, SPC, and PPAP.
• Familiarity with GD&T (Geometric Dimensioning and Tolerancing) and metrology techniques.
• Proficiency in ISO 9001, AS9100, or other quality management systems.
• Experience with statistical analysis tools (Minitab, JMP) and ERP/MRP systems.
• Excellent problem-solving skills with a hands-on approach to quality improvement.
• Strong communication and teamwork abilities, with experience working cross-functionally.
• Certification in Lean Six Sigma (Green Belt or higher).
• Experience with APQP (Advanced Product Quality Planning) and PPAP (Production Part Approval Process).
• Knowledge of automated inspection systems and Industry 4.0 quality technologies.
• Experience in customer and supplier quality management.

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
• Life Assurance Scheme
• Long Service Awards
• Holiday Purchase Scheme

Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK.  The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

Role Description

We are seeking a skilled and motivated individual to join our team as a QHSE Manager, working within operations this role will work with all areas of the manufacturing team in ensuring a good health & safety culture is built and maintained throughout the business and be responsible for deploying Prism Medical’s quality management system. Driving updates and changes to the system and ensuring all department managers understand requirements. I.e. quality failures analysis, cost of poor quality etc.

Essential Duties

• Lead driving a culture of health & safety and quality across both manufacturing sites.
• Effectively lead and deploy the quality team (x4) to achieve quality KPI targets.
• Reporting of accidents and incidents and supporting staff in carrying out accident investigations.
• Ensure the business QMS is up to date and being followed by departments.
• Key contact for customer and external body complaints and assisting / directing operations staff in their investigations.
• Carrying out toolbox talks and give guidance and direction on health & safety and quality related matters.
• Guiding department heads to help build health & safety awareness within their departments.
• Liaise with suppliers on ongoing performance and resolution of supplier quality issues.
• Create reports on site health & safety, quality & environmental performance, for review at senior management and board level.
• Support operations director in monitoring and driving improvements to achieve health & safety, quality & environmental KPIs.
• Work with operations staff to carry out health and safety risk assessments of onsite processes.
• Work as part of the team producing FMEAs, risk management plans and risk management reports.
• Liaise with group compliance staff to ensure all product regulatory requirements are met.
• Lead the internal auditing team for all manufacturing sites and ensure completion of the audit schedule.
• Liaise with suppliers on PPAP requirements and new product introduction.
• Support operations teams in creation of SOPs.
• Support in producing company literature (instructions for use etc.).
• Liaise with R&D department in the testing of new products.

Personal Characteristics

• High attention to detail and follow through.
• Proactive, relationship oriented and results driven.
• Hands on, “can do” approach with the ability to understand the true issues and identify root causes of problems.
• Comfortable in navigating uncertainty and managing resistance to change.
• Performs well against deadlines.
• Confidence to challenge people’s behaviour.
• Demonstrates customer centric behaviour, empathy & care.
• Demonstrates cultural sensitivity.
• Exceptional listening skills.
• Team Player.

Education & Experience

• Minimum of 5 years’ health & safety, quality & QMS experience required.
• Experience of working in accordance with the requirements of ISO 9001 (ISO13485 & ISO 14001 would be desirable)
• Excellent quality systems knowledge Internal auditing qualified (minimum ISO 9001)
• Experience within Manufacturing
• NEBOSH or IOSH qualified
• Experience working in a HSE responsible role, liaising with suppliers on complaints and PPAP submissions, experience of implementation of QMS within a business and problem-solving techniques. (8D, 5 Whys, Ishikawa etc.)

This role is predominately based at Rhyl, with monthly travel to our site in Bridgend.

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
• Life Assurance Scheme
• Long Service Awards
• Holiday Purchase Scheme

Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK.  The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

Role Description

As a Development Engineer, you will be responsible for New Product Development as well as supporting existing Product improvement changes within the R&D department. This is a fast moving environment where you need to be able to focus on many differing priorities during the day, whilst maintaining a calm and consistent approach with all employees. You will be responsible for using a variety of tools to ensure we develop the very best products at the most economic and viable cost in a suitably defined timeframe.

You will need to be comfortable liaising with all other departments across site and the larger business such as our sales, purchasing, quality and manufacturing teams. You will also be required to provide updates on projects both weekly and monthly to various teams.

Essential Duties

• Essential duties will include, but not limited to the following:-          
• Design Products or components using Solidworks software and present updates within NPD Monthly meetings.
• Produce drawings and specifications to enable the procurement and factory to manufacture product.
• Support the factory with all relevant product queries.
• Product development to meet various regulatory ISO standards.
• Produce and update Product Technical files.
• Scheduling and maintaining of set Project timelines.
• Producing and present updates of live projects.
• Attend ECR meetings and update documentation as appropriate
• Engage with Continuous Improvement activities.
• Research competitor products for addition design benefits.
• Perform such tasks as may be necessary for smooth operation of the factory or company.
• Work within a Group Environment of several divisions located throughout the UK across a large variety of products.

Personal Characteristics

• Impeccable attention for detail and forward-thinking.
• Able to thrive in a dynamic and fast-paced environment.
• Integrity, initiative and focus.
• Proactive, with good problem-solving skills, able to make decisions independently.
• ‘Right first time’ mentality.
• Team player but able to work independently.
• Flexible approach to work and working hours.
• Excellent written and verbal skills.
• Broad understanding of Engineering Processes.
• Hands on approach during prototyping / training stages

Education & Experience

• Minimum of 3 years Design engineering experience
• Proven track record of introducing new products to range.
• Product development management experience.
• Technical qualification in an engineering discipline – minimum of HNC in Engineering.
• Proficient in Microsoft Office applications: PowerPoint, Word and particularly Excel as well as Solidworks experience.
• Awareness of general manufacturing techniques and methods.
• Commercial awareness of product costing.

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
• Life Assurance Scheme
• Long Service Awards
• Holiday Purchase Scheme

Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK.  The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

The Role

Prism Healthcare are looking for a infrastructure engineer to join their team in Rotherham to work across their group of companies providing 1^st & 2^nd level technical support as well as delivery of infrastructure and network changes within physical and virtual locations. 

Key Responsibilities:

• Provide 1^st and 2^nd line technical support professionally and efficiently, maintaining a high degree of customer service
• Participate in various infrastructure and desktop projects to support strategic roadmap and continual improvement.
• Provide maintenance and development of LAN and WAN infrastructure.
• Support the IT Helpdesk function, ensuring user requests are resolved to agreed service levels.
• Maintain an awareness of cyber-security and ensure procedures and policies are followed to minimise organisational risk.
• Promote and develop the use of the IT Systems in a secure manner to generate efficiency improvements.
• Support Group Azure environment and assist with applying policies and changes within this environment. 
• Play key role in delivering Group-wide IT Infrastructure strategy

Essential skills: Must have a good foundation in the following areas:

• MS Office 365 configuration, and administration.
• Previous experience in a 2nd/ 3rd Line IT Support / Systems Administrator / Infrastructure Engineer capacity.
• Experience of Microsoft Server support and administration
• Knowledge of Azure Virtual Services including VMs, VPN and consumption management. 
• Endpoint security and response and Endpoint Management
• Microsoft Active Directory support and administration
• Group policy administration, PowerShell and scripting
• TCP/IP Networking (DNS, DHCP, LAN, WAN, VLAN, Firewalls, etc.), support, and administration.
• Cyber security awareness and incident response
• Firewall management and configuration
• Creating technical documentation
• Capable of clear and accurate communication, both written and verbal. • Full Driving License – Willingness to travel 

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
• Life Assurance Scheme
• Long Service Awards
• Holiday Purchase Scheme

Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK.  The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

Role Description

We are seeking a proactive and detail-oriented Purchasing Assistant to support our procurement team across all functions. This role involves assisting in the sourcing and expediting of goods to meet the company’s operational and strategic requirements, with careful consideration of cost, quality, delivery timelines, service levels, and supply continuity.

The successful candidate will collaborate closely with buyers to resolve invoice queries related to the purchase ledger and will be responsible for general administrative support and data analysis to ensure efficient procurement processes.

Essential Duties

• Assisting with the procurement of goods and services to support operational sites across the Prism Group.
• Expedite Purchase Orders and update delivery dates and maintain accurate system information.
• Proactively identify potential supply chain and or quality issues, communicate delays or supplier-related concerns to the team in a timely manner, and support the resolution of problems to ensure continuity of operations.
• Take ownership of updating the divisional price matrix and KPI sheet with new pricing where required
• Assist in working closely with the Finance Team, ensuring any invoice queries or NDIs are actioned daily and responses provided within agreed timescales.
• Support Research & Development Projects costing, whilst adhering to timeline and project milestones
• Support data analysis and maintenance within the procurement function, in line with the group objectives

Personal Characteristics

• Able to thrive in a dynamic and fast-paced environment.
• Exceptional customer service – both internally & externally.
• Team player but able to work independently.
• Excellent written and verbal skills.
• Outstanding data analysis capability

Education & Experience

• Work experience as a procurement assistant or similar role
• Proficient in Microsoft Office applications:  Particularly Excel
• Familiar with quality and regulatory requirements and standards, i.e. ISO9001, ISO13485, PPAP, QMS
• Good understanding of supply chain procedures and planning methodologies
• Experience of MRP/ERP Database Systems

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
• Life Assurance Scheme
• Long Service Awards
• Holiday Purchase Scheme