The cleaning, laundering, repair of medical equipment, being able to work in each operational area of the department. Working to achieve the KPI’s that have been set by the management team.
PRIMARY RESPONSIBILITIES
Cleaning/repair of mattresses – Decontaminating, laundering, and repairing mattresses ready for testing and repair. Cleaning and repair of other medical equipment. Sometimes mattresses can be heavily soiled.
1. Booking in of repaired systems. This includes logging systems on all relevant documentation, checking goods against paperwork and re-packing and labelling equipment.
2. General housekeeping. Taking part in regular cleaning and infection control procedures and general tidying and cleaning.
3. Assessing . You will assess the condition of mattress systems and medical equipment coming in and make the decision whether viable/economical to repair.
4. Test Mattresses and medical equipment
5. Packing repaired systems
6. Maintaining quality standards of the department.
7. Communicate and cooperate with other departments.
8. Responsible for wearing your personal PPE always.
9. Attend meetings as required.
10. Check and maintain any supplied materials and tools in a safe, working operation.
11. To make yourself familiar with updates in Health and Safety, product alerts, risk assessments and work method statements.
12. Responsible for making sure that you take all necessary precautions against personal infection from contaminated equipment. That you take all precautions to prevent cross contamination to company stock.
PERSON SPECIFICATION
1. Can demonstrate that they can use their initiative dealing with problems.
2. Able to work in a team.
3. Electrical knowledge would be helpful.
4. Attention to detail.
5. Have demonstrated that they can work to deadlines.
6. Sees work through to its successful completion.
7. Can demonstrate good communication skills.
Job Types: Full-time, Permanent
Pay: £25,917.84 per year
Benefits:
Schedule:
Work Location: In person
Field Service Engineer based in Postcodes RG, SL, GU.
To join a team of dedicated service engineers and sales representatives in offering a wide range of equipment and services to our care and nursing home customers.
MAIN RESPONSIBILITIES
• Carry out planned and preventative maintenance, LOLER inspections, and other service activities on Harvest Healthcare’s range of products as well as on competitors’ products covered by Harvest Healthcare’s service contracts. This requires you to follow logical and systematic steps to test equipment and diagnose any potential or existing faults while working in a Safe and Cost-effective manner.
• Actively promote and fulfill Harvest Healthcare’s Preventive Maintenance offer.
• Recommend repairs and improvements to the customer and provide quotations on prospective work such as replacement of wear and tear parts to avoid breakdowns between service visits and upgrades to improve the functionality of the equipment.
• Work in close cooperation with the sales force so that potential sales opportunities and leads outside of your scope can be captured and managed internally.
• To develop full knowledge of Harvest Healthcare’s products. You also keep up to date with the care home equipment developments and our competitors’ product and service offers.
• Responsible to maintain the company vehicle, its stock, and tools as well as your company phone, tablet/laptop in good working order.
• Responsible for accurate timesheet reporting, correctly detailing job numbers, recording travel time, tagging and labelling equipment, etc.
• Provide out-of-hours cover on a call-out rota.
CANDIDATE PROFILE
• As a Harvest Healthcare representative, you will act courteously and professionally at all times.
• You are responsible, reliable, punctual, and trustworthy
• You are experienced in following Health and Safety guidelines and are experienced in making appropriate Risk Assessments and you ensure that you work safely.
• Strong customer focus; passionate about customers and the service you provide as a Harvest Healthcare Engineer.
• Results orientated, you aim to carry out work to a high standard within the allocated time and costs.
• You are diligent and have keen attention to detail. Your work is precise, and your documentation is detailed and accurately records the required information.
• You show initiative and a “Can Do” attitude to problem-solving and maximise your First Time-Right.
• Able to identify and develop new ways of working.
• Eager to learn and develop new skills both in technical and commercial-related matters.
• Trained and experienced in carrying out LOLER tests on Care Home or similar equipment is essential.
• Able and willing to stay away overnight to cover more remote work to maximise time on site and reduce travel time in own area and when working in other engineers’ areas.
• Formal education in Electrical, Mechanical, and/or Hydraulic Engineering is preferred although a full company induction and training will be provided.
• GCSEs at C /equivalent or better would be desirable.
• Clean driving license and possession of other operating licenses e.g., Forklift operator could also be of benefit
• DBS/CRB checked to enable working in sensitive environments with vulnerable people.
• Able to work on your own, managing your time and workload accordingly.
• Able to develop good working relationships with other Harvest Healthcare Engineers and colleagues and with our customers.
Field Service Engineer based in Postcodes DT, BH, BA, SO, PO.
To join a team of dedicated service engineers and sales representatives in offering a wide range of equipment and services to our care and nursing home customers.
MAIN RESPONSIBILITIES
• Carry out planned and preventative maintenance, LOLER inspections, and other service activities on Harvest Healthcare’s range of products as well as on competitors’ products covered by Harvest Healthcare’s service contracts. This requires you to follow logical and systematic steps to test equipment and diagnose any potential or existing faults while working in a Safe and Cost-effective manner.
• Actively promote and fulfill Harvest Healthcare’s Preventive Maintenance offer.
• Recommend repairs and improvements to the customer and provide quotations on prospective work such as replacement of wear and tear parts to avoid breakdowns between service visits and upgrades to improve the functionality of the equipment.
• Work in close cooperation with the sales force so that potential sales opportunities and leads outside of your scope can be captured and managed internally.
• To develop full knowledge of Harvest Healthcare’s products. You also keep up to date with the care home equipment developments and our competitors’ product and service offers.
• Responsible to maintain the company vehicle, its stock, and tools as well as your company phone, tablet/laptop in good working order.
• Responsible for accurate timesheet reporting, correctly detailing job numbers, recording travel time, tagging and labelling equipment, etc.
• Provide out-of-hours cover on a call-out rota.
CANDIDATE PROFILE
• As a Harvest Healthcare representative, you will act courteously and professionally at all times.
• You are responsible, reliable, punctual, and trustworthy
• You are experienced in following Health and Safety guidelines and are experienced in making appropriate Risk Assessments and you ensure that you work safely.
• Strong customer focus; passionate about customers and the service you provide as a Harvest Healthcare Engineer.
• Results orientated, you aim to carry out work to a high standard within the allocated time and costs.
• You are diligent and have keen attention to detail. Your work is precise, and your documentation is detailed and accurately records the required information.
• You show initiative and a “Can Do” attitude to problem-solving and maximise your First Time-Right.
• Able to identify and develop new ways of working.
• Eager to learn and develop new skills both in technical and commercial-related matters.
• Trained and experienced in carrying out LOLER tests on Care Home or similar equipment is essential.
• Able and willing to stay away overnight to cover more remote work to maximise time on site and reduce travel time in own area and when working in other engineers’ areas.
• Formal education in Electrical, Mechanical, and/or Hydraulic Engineering is preferred although a full company induction and training will be provided.
• GCSEs at C /equivalent or better would be desirable.
• Clean driving license and possession of other operating licenses e.g., Forklift operator could also be of benefit
• DBS/CRB checked to enable working in sensitive environments with vulnerable people.
• Able to work on your own, managing your time and workload accordingly.
• Able to develop good working relationships with other Harvest Healthcare Engineers and colleagues and with our customers.
Role Purpose: The Service Team Leader will support the Service Team Manager in overseeing the day-to-day operations of the service executive team. Acting as a first point of contact for the team, the Team Leader will help manage workload distribution, provide guidance and support, ensure continuity during absences, and contribute to building a cohesive, collaborative working culture. This role is ideal for someone who enjoys being hands-on, thrives in a team environment, and is looking to step into a leadership position with real impact.
Key Responsibilities:
• Act as a deputy to the Service Team Manager, providing support and cover where needed.
• Support the allocation and coordination of care home service accounts to ensure an even, efficient distribution of workload.
• Monitor workloads, flag capacity issues, and help implement improvements to workflow.
• Provide first-line support and guidance to Service Account Executives on operational queries and processes.
• Champion a team “buddy system” to ensure continuity during absence and encourage cross-skilling.
• Help embed a culture of shared responsibility, knowledge-sharing, and team cohesion.
• Liaise with internal departments (e.g. IT, Operations, Field Teams) to help resolve service-related issues.
• Support onboarding and mentoring of new team members.
• Identify training needs and contribute to upskilling the team.
• Contribute to system and process improvements, including those related to new IT tools.• Assist in reporting on service delivery metrics and team performance as required.
Skills & Experience Required:
• Experience working with or supporting customers in the care home, health or service industry.
• Strong customer focus, passionate about customer service.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Confident communicator with a positive, supportive approach.
• A natural team player who encourages collaboration and mutual support.
• Ability to solve problems proactively and support others to do the same.
• Ability to handle sensitive information with discretion.
We are recruiting Field Engineers in the following Postcodes:
East Midlands – NG, PE
South-West – TA, EX, TQ, PL
To join a team of dedicated service engineers and sales representatives in offering a wide range of equipment and services to our care and nursing home customers.
MAIN RESPONSIBILITIES
CANDIDATE PROFILE
Why Prism Healthcare
We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.
With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK. The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.
Role Description
We are looking for a Production Engineer with expertise in mechanical assembly manufacturing to optimise our production processes, improve efficiency, and ensure high-quality output. The ideal candidate will work closely with design, quality, and maintenance teams to enhance assembly line performance, reduce waste, and implement lean manufacturing principles.
Essential Duties
Requirements
Education & Experience (Knowledge & Skills)
So.. why us?
Alongside working in a supportive and friendly environment, you’ll also receive:
We are on the look out for a Quality Engineer to join our team for on a fixed term basis for 12 months!
Why Prism Healthcare
We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.
With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK. The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.
Role Description
We are seeking a Quality Engineer to ensure that our mechanical assembly manufacturing processes and products meet the highest quality standards. The ideal candidate will focus on process improvement, defect reduction, and compliance with industry regulations while working closely with production, design, and supplier teams.
Essential Duties
Requirements
Education & Experience (Knowledge & Skills)
So.. why us?
Alongside working in a supportive and friendly environment, you’ll also receive:
We are on the look out for a Technical Development Manager to join our team!
Why Prism Healthcare
We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.
With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK. The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.
Role Description
The role, Technical Development Manager – Export & Training, reports into the overall Group Head of R&D and has responsibility for being the key technical support for Export markets and the development of a standardised approach to technical training across the Group.
The role is a new role for the business and will develop as time progresses but with a clear link to the 3 year strategic roadmap. As outlined in the roadmap, the role will work towards a number of key business priorities as outlined below
Year 1: the focus will be on development & support to the US market, and largest international customers. In addition, the role will develop the roadmap for the future standardisation of all technical training across the Group working with nominated SMEs in each Division.
Year 2: As US support is established and momentum builds then more focus would be on other international customers and progression on the Prism Healthcare Training Academy
Year 3 & Ongoing: Maintain export relationship on a more planned basis and continued development of Training Academy.
This role will predominately be based at one of our UK sites, with international travel required throughout the year.
Essential Duties
Personal Characteristics (Attitude)
Education & Experience (Knowledge & Skills)
So.. why us?
Alongside working in a supportive and friendly environment, you’ll also receive:
Reports to Customer service manager
The purpose of the role is to:
Ensure excellent customer service and minimise costs by responding efficiently and diligently to Harvest Healthcare’s customer orders and enquiries.
PRIMARY RESPONSIBILITIES
Person Specification
The person will be enthusiastic and have the personal desire to deliver outstanding customer experience whilst demonstrating the attitudes and behaviour expected by Harvest Healthcare. The person will also have a desire to take ownership to solve queries, and a desire to proactively develop business with distributor/dealer accounts.
Why Prism Healthcare
We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.
With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK. The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.
Role Description
We are looking for a Production Engineer with expertise in mechanical assembly manufacturing to optimise our production processes, improve efficiency, and ensure high-quality output. The ideal candidate will work closely with design, quality, and maintenance teams to enhance assembly line performance, reduce waste, and implement lean manufacturing principles.
Essential Duties
Requirements
Education & Experience (Knowledge & Skills)
So.. why us?
Alongside working in a supportive and friendly environment, you’ll also receive: