We are recruiting Field Engineers in the following Postcodes:

East Midlands – NG, PE

South-West – TA, EX, TQ, PL

To join a team of dedicated service engineers and sales representatives in offering a wide range of equipment and services to our care and nursing home customers.

MAIN RESPONSIBILITIES

• Carry out planned and preventative maintenance, LOLER inspections, and other service activities on Harvest Healthcare’s range of products as well as on competitors’ products covered by Harvest Healthcare’s service contracts. This requires you to follow logical and systematic steps to test equipment and diagnose any potential or existing faults while working in a Safe and Cost-effective manner.
• Actively promote and fulfill Harvest Healthcare’s Preventive Maintenance offer.
• Recommend repairs and improvements to the customer and provide quotations on prospective work such as replacement of wear and tear parts to avoid breakdowns between service visits and upgrades to improve the functionality of the equipment.
• Work in close cooperation with the sales force so that potential sales opportunities and leads outside of your scope can be captured and managed internally.
• To develop full knowledge of Harvest Healthcare’s products. You also keep up to date with the care home equipment developments and our competitors’ product and service offers.
• Responsible to maintain the company vehicle, its stock, and tools as well as your company phone, tablet/laptop in good working order.
• Responsible for accurate timesheet reporting, correctly detailing job numbers, recording travel time, tagging and labelling equipment, etc.
• Provide out-of-hours cover on a call-out rota.

CANDIDATE PROFILE

• As a Harvest Healthcare representative, you will act courteously and professionally at all times.
• You are responsible, reliable, punctual, and trustworthy
• You are experienced in following Health and Safety guidelines and are experienced in making appropriate Risk Assessments and you ensure that you work safely.
• Strong customer focus; passionate about customers and the service you provide as a Harvest Healthcare Engineer.
• Results orientated, you aim to carry out work to a high standard within the allocated time and costs.
• You are diligent and have keen attention to detail. Your work is precise, and your documentation is detailed and accurately records the required information.
• You show initiative and a “Can Do” attitude to problem-solving and maximise your First Time-Right.
• Able to identify and develop new ways of working.
• Eager to learn and develop new skills both in technical and commercial-related matters.
• Trained and experienced in carrying out LOLER tests on Care Home or similar equipment is essential.
• Able and willing to stay away overnight to cover more remote work to maximise time on site and reduce travel time in own area and when working in other engineers’ areas.
• Formal education in Electrical, Mechanical, and/or Hydraulic Engineering is preferred although a full company induction and training will be provided.
• GCSEs at C /equivalent or better would be desirable.
• Clean driving license and possession of other operating licenses e.g., Forklift operator could also be of benefit
• DBS/CRB checked to enable working in sensitive environments with vulnerable people.
• Able to work on your own, managing your time and workload accordingly.
• Able to develop good working relationships with other Harvest Healthcare Engineers and colleagues and with our customers.

Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK.  The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

Role Description

We are looking for a Production Engineer with expertise in mechanical assembly manufacturing to optimise our production processes, improve efficiency, and ensure high-quality output. The ideal candidate will work closely with design, quality, and maintenance teams to enhance assembly line performance, reduce waste, and implement lean manufacturing principles.

Essential Duties

• Develop, optimise, and oversee mechanical assembly processes to improve efficiency and productivity.
• Identify and implement lean manufacturing and continuous improvement initiatives (Kaizen, 5S, Six Sigma).
• Troubleshoot assembly line issues, ensuring minimal downtime and maximum output.
• Collaborate with design and R&D teams to refine product manufacturability and assembly techniques.
• Ensure compliance with safety, quality, and environmental regulations (ISO 9001, ISO 45001, etc.).
• Develop and maintain standard operating procedures (SOPs), work instructions, and process flow documentation.
• Implement automation and robotics where applicable to improve efficiency.
• Analyse production data and KPIs to drive continuous improvement strategies.
• Work with the maintenance team to implement preventative maintenance plans for assembly equipment.
• Train production operators on best practices, safety procedures, and process improvements.

Requirements

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or Manufacturing Engineering.
• Proven experience in mechanical assembly manufacturing (e.g., automotive, aerospace, machinery, or consumer products).
• Strong knowledge of assembly line balancing, ergonomics, and process optimization.
• Familiarity with lean manufacturing, Six Sigma methodologies, and root cause analysis (RCA).
• Proficiency in CAD software (AutoCAD, SolidWorks) and manufacturing simulation tools.
• Experience working with ERP/MRP systems for production planning.
• Excellent problem-solving skills and hands-on approach to production challenges.
• Strong communication and leadership skills, with the ability to work cross-functionally.
• Understanding of DFM (Design for Manufacturing) and DFA (Design for Assembly) principles.

Education & Experience (Knowledge & Skills)

• Certification in Lean Six Sigma (Green Belt or higher).
• Experience with automation, robotics, and Industry 4.0 technologies.
• Knowledge of welding, fastening, and adhesive bonding techniques used in mechanical assemblies.
• Previous experience in high-volume or precision assembly environments.

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
• Life Assurance Scheme
• Long Service Awards
• Holiday Purchase Scheme

We are on the look out for a Quality Engineer to join our team for on a fixed term basis for 12 months!

Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK.  The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

Role Description

We are seeking a Quality Engineer to ensure that our mechanical assembly manufacturing processes and products meet the highest quality standards. The ideal candidate will focus on process improvement, defect reduction, and compliance with industry regulations while working closely with production, design, and supplier teams.

Essential Duties

• Develop, implement, and maintain quality control procedures and standards for mechanical assembly processes.
• Conduct root cause analysis (RCA) and corrective/preventive actions (CAPA) to address defects and process inefficiencies.
• Perform process audits, first article inspections (FAI), and final product inspections to ensure compliance with specifications.
• Collaborate with production and engineering teams to implement lean manufacturing and continuous improvement initiatives.
• Monitor and analyse quality metrics (e.g., defect rates, scrap rates, rework trends) to drive improvements.
• Ensure compliance with ISO 9001, ISO 13485, or other industry standards.
• Develop and maintain PFMEA (Process Failure Mode and Effects Analysis) and control plans.
• Manage and resolve supplier quality issues, including performing supplier audits and developing quality agreements.
• Train production staff on quality procedures, defect identification, and best practices.
• Support new product introduction (NPI) by validating quality requirements and inspection criteria.

Requirements

• Bachelor’s degree in mechanical engineering, Industrial Engineering, or a related field.
• Proven experience in quality engineering within a mechanical assembly manufacturing environment.
• Strong knowledge of quality tools and methodologies, such as 8D, Six Sigma, FMEA, SPC, and PPAP.
• Familiarity with GD&T (Geometric Dimensioning and Tolerancing) and metrology techniques.
• Proficiency in ISO 9001, AS9100, or other quality management systems.
• Experience with statistical analysis tools (Minitab, JMP) and ERP/MRP systems.
• Excellent problem-solving skills with a hands-on approach to quality improvement.
• Strong communication and teamwork abilities, with experience working cross-functionally.

Education & Experience (Knowledge & Skills)

• Certification in Lean Six Sigma (Green Belt or higher).
• Experience with APQP (Advanced Product Quality Planning) and PPAP (Production Part Approval Process).
• Knowledge of automated inspection systems and Industry 4.0 quality technologies.
• Experience in customer and supplier quality management.

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
• Life Assurance Scheme
• Long Service Awards
• Holiday Purchase Scheme

We are on the look out for a Technical Development Manager to join our team!

Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK.  The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

Role Description

The role, Technical Development Manager – Export & Training, reports into the overall Group Head of R&D and has responsibility for being the key technical support for Export markets and the development of a standardised approach to technical training across the Group.

The role is a new role for the business and will develop as time progresses but with a clear link to the 3 year strategic roadmap. As outlined in the roadmap, the role will work towards a number of key business priorities as outlined below

Year 1: the focus will be on development & support to the US market, and largest international customers. In addition, the role will develop the roadmap for the future standardisation of all technical training across the Group working with nominated SMEs in each Division.

Year 2: As US support is established and momentum builds then more focus would be on other international customers and progression on the Prism Healthcare Training Academy

Year 3 & Ongoing:  Maintain export relationship on a more planned basis and continued development of Training Academy.

This role will predominately be based at one of our UK sites, with international travel required throughout the year.

Essential Duties

• Build strong trusted relationships & provide expert technical support to International customers based on business priorities
• Develop technical roadmap for customers by providing technical know-how
• Act as key technical conduit between Commercial & Operational Teams to provide best level of customer service to International customers
• Develop Roadmap through current state / future state gap analysis of current customer technical training support
• Work with identified Divisional SMEs to establish common/uniform package of training
• Ability to travel internationally – maximum 20% of the time

Personal Characteristics (Attitude)

• A good attention to detail, with a strong process driven mind-set,
• Great interpersonal skills and enjoy finding solutions to issues, adding value to an organisation. Clear emotional intelligence.
• Ability to think and work independently, alongside also being able to work collaboratively as part of a team
• Excellent written and oral communication skills
• Comfortable forming and maintaining strong stakeholder relationships at all levels
• Adaptable, and able to deal effectively and quickly to change
• Positive, with a “Go get” attitude

Education & Experience (Knowledge & Skills)

• Qualified Engineer with strong mechanical/electrical design background
• Practical ‘hands-on’ mindset to enable practical technical & training support
• Strong awareness of compliance & approval process for NPD
• Demonstrate excellent project management skills and a strong ability to prioritise.
• Good communication skills, and ability to explain complex matters to non-financial management.

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
• Life Assurance Scheme
• Long Service Awards
• Holiday Purchase Scheme

Reports to Customer service manager

The purpose of the role is to:

Ensure excellent customer service and minimise costs by responding efficiently and diligently to Harvest Healthcare’s customer orders and enquiries.

PRIMARY RESPONSIBILITIES

• Carry out the directions of the Customer Services Manager and the Internal Sales Manager.
• Work effectively with Business Development Manager to deliver results.
• Provide a consistent and excellent service to customers.
• Solve queries for customers.
• Process customer orders,
• Provide customer quotes,
• Provide customers with product info.
• Deal with emails/phone calls for customer service in general,
• Communicate with distributor/dealer accounts, to identify needs/problems, and propose solutions, to help develop business/grow sales,
• Relevant data inputting into Sage and CRM,
• Manage POD’s and provide for customers on request,
• Following queries through to a conclusion,
• Liaise effectively with other departments,
• Support customer services dept with export, projects, customer portal orders and queries,

Person Specification

The person will be enthusiastic and have the personal desire to deliver outstanding customer experience whilst demonstrating the attitudes and behaviour expected by Harvest Healthcare. The person will also have a desire to take ownership to solve queries, and a desire to proactively develop business with distributor/dealer accounts.

• Strong customer focus: passionate about customers and the service we provide,
• Has gained relevant experience in a customer service or administration role,
• “Can do” attitude, decisive with the desire to make things happen,
• “Go to” person to resolve daily issues and priorities,
• Shows initiative, and proactively proposes solutions to help develop business/grow sales,
• The ability to take ownership and to be pro-active in improving efficiency and performance,
• Credible and confident with customers, suppliers, staff colleagues,
• Has a strong, confident personality with excellent communication skills,
• Is a team player who likes to engage with and support business colleagues,
• A hands-on, structured, and well organised approach, focusing on daily disciplines as well as monthly targets and deadlines,
• Diligent and has a keen attention to detail. Work is precise and avoids administrative oversights,
• Able to effectively multi-task and handle periods of high workload,
• Able to use a Sage system and a CRM system.

Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK.  The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

Role Description

We are looking for a Production Engineer with expertise in mechanical assembly manufacturing to optimise our production processes, improve efficiency, and ensure high-quality output. The ideal candidate will work closely with design, quality, and maintenance teams to enhance assembly line performance, reduce waste, and implement lean manufacturing principles.

Essential Duties

• Develop, optimise, and oversee mechanical assembly processes to improve efficiency and productivity.
• Identify and implement lean manufacturing and continuous improvement initiatives (Kaizen, 5S, Six Sigma).
• Troubleshoot assembly line issues, ensuring minimal downtime and maximum output.
• Collaborate with design and R&D teams to refine product manufacturability and assembly techniques.
• Ensure compliance with safety, quality, and environmental regulations (ISO 9001, ISO 45001, etc.).
• Develop and maintain standard operating procedures (SOPs), work instructions, and process flow documentation.
• Implement automation and robotics where applicable to improve efficiency.
• Analyse production data and KPIs to drive continuous improvement strategies.
• Work with the maintenance team to implement preventative maintenance plans for assembly equipment.
• Train production operators on best practices, safety procedures, and process improvements.

Requirements

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or Manufacturing Engineering.
• Proven experience in mechanical assembly manufacturing (e.g., automotive, aerospace, machinery, or consumer products).
• Strong knowledge of assembly line balancing, ergonomics, and process optimization.
• Familiarity with lean manufacturing, Six Sigma methodologies, and root cause analysis (RCA).
• Proficiency in CAD software (AutoCAD, SolidWorks) and manufacturing simulation tools.
• Experience working with ERP/MRP systems for production planning.
• Excellent problem-solving skills and hands-on approach to production challenges.
• Strong communication and leadership skills, with the ability to work cross-functionally.
• Understanding of DFM (Design for Manufacturing) and DFA (Design for Assembly) principles.

Education & Experience (Knowledge & Skills)

• Certification in Lean Six Sigma (Green Belt or higher).
• Experience with automation, robotics, and Industry 4.0 technologies.
• Knowledge of welding, fastening, and adhesive bonding techniques used in mechanical assemblies.
• Previous experience in high-volume or precision assembly environments.

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
• Life Assurance Scheme
• Long Service Awards
• Holiday Purchase Scheme

We are on the look out for a Quality Engineer to join our team for on a fixed term basis for 12 months!

Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK.  The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

Role Description

We are seeking a Quality Engineer to ensure that our mechanical assembly manufacturing processes and products meet the highest quality standards. The ideal candidate will focus on process improvement, defect reduction, and compliance with industry regulations while working closely with production, design, and supplier teams.

Essential Duties

• Develop, implement, and maintain quality control procedures and standards for mechanical assembly processes.
• Conduct root cause analysis (RCA) and corrective/preventive actions (CAPA) to address defects and process inefficiencies.
• Perform process audits, first article inspections (FAI), and final product inspections to ensure compliance with specifications.
• Collaborate with production and engineering teams to implement lean manufacturing and continuous improvement initiatives.
• Monitor and analyse quality metrics (e.g., defect rates, scrap rates, rework trends) to drive improvements.
• Ensure compliance with ISO 9001, ISO 13485, or other industry standards.
• Develop and maintain PFMEA (Process Failure Mode and Effects Analysis) and control plans.
• Manage and resolve supplier quality issues, including performing supplier audits and developing quality agreements.
• Train production staff on quality procedures, defect identification, and best practices.
• Support new product introduction (NPI) by validating quality requirements and inspection criteria.

Requirements

• Bachelor’s degree in mechanical engineering, Industrial Engineering, or a related field.
• Proven experience in quality engineering within a mechanical assembly manufacturing environment.
• Strong knowledge of quality tools and methodologies, such as 8D, Six Sigma, FMEA, SPC, and PPAP.
• Familiarity with GD&T (Geometric Dimensioning and Tolerancing) and metrology techniques.
• Proficiency in ISO 9001, AS9100, or other quality management systems.
• Experience with statistical analysis tools (Minitab, JMP) and ERP/MRP systems.
• Excellent problem-solving skills with a hands-on approach to quality improvement.
• Strong communication and teamwork abilities, with experience working cross-functionally.

Education & Experience (Knowledge & Skills)

• Certification in Lean Six Sigma (Green Belt or higher).
• Experience with APQP (Advanced Product Quality Planning) and PPAP (Production Part Approval Process).
• Knowledge of automated inspection systems and Industry 4.0 quality technologies.
• Experience in customer and supplier quality management.

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
• Life Assurance Scheme
• Long Service Awards
• Holiday Purchase Scheme

We are on the look out for a Technical Development Manager to join our team!

Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK.  The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

Role Description

The role, Technical Development Manager – Export & Training, reports into the overall Group Head of R&D and has responsibility for being the key technical support for Export markets and the development of a standardised approach to technical training across the Group.

The role is a new role for the business and will develop as time progresses but with a clear link to the 3 year strategic roadmap. As outlined in the roadmap, the role will work towards a number of key business priorities as outlined below

Year 1: the focus will be on development & support to the US market, and largest international customers. In addition, the role will develop the roadmap for the future standardisation of all technical training across the Group working with nominated SMEs in each Division.

Year 2: As US support is established and momentum builds then more focus would be on other international customers and progression on the Prism Healthcare Training Academy

Year 3 & Ongoing:  Maintain export relationship on a more planned basis and continued development of Training Academy.

Essential Duties

• Build strong trusted relationships & provide expert technical support to International customers based on business priorities
• Develop technical roadmap for customers by providing technical know-how
• Act as key technical conduit between Commercial & Operational Teams to provide best level of customer service to International customers
• Develop Roadmap through current state / future state gap analysis of current customer technical training support
• Work with identified Divisional SMEs to establish common/uniform package of training
• Ability to travel internationally – maximum 20% of the time

Personal Characteristics (Attitude)

• A good attention to detail, with a strong process driven mind-set,
• Great interpersonal skills and enjoy finding solutions to issues, adding value to an organisation. Clear emotional intelligence.
• Ability to think and work independently, alongside also being able to work collaboratively as part of a team
• Excellent written and oral communication skills
• Comfortable forming and maintaining strong stakeholder relationships at all levels
• Adaptable, and able to deal effectively and quickly to change
• Positive, with a “Go get” attitude

Education & Experience (Knowledge & Skills)

• Qualified Engineer with strong mechanical/electrical design background
• Practical ‘hands-on’ mindset to enable practical technical & training support
• Strong awareness of compliance & approval process for NPD
• Demonstrate excellent project management skills and a strong ability to prioritise.
• Good communication skills, and ability to explain complex matters to non-financial management.

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
• Life Assurance Scheme
• Long Service Awards
• Holiday Purchase Scheme