Process Support Engineer
By leigh-fallas

Job description

Why Prism Healthcare?

Prism Healthcare Group are a highly reputable healthcare company employing circa 700 colleagues, across various locations within the UK and Europe. We work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.


1 Transfer of CAD and production data from old to new medium

2 Modelling components in SolidWorks

3 programming components for cutting on a CNC router

Main Duties

Transfer of CAD/CNC programme data from existing media to new media. Check that transferred programmes are to drawing.

Produce nested daily run programs for CNC machines

Check existing bills of material against actual production. Correct and rewrite as required.

Check and update production routings on ERP system

Check CAD drawings against actual production parts. Log and amend any discrepancies as advised by senior management.


Alphacam router knowledge to a high knowledge

SolidWorks knowledge

Job Types: Full-time, Fixed term contract

Contract length: 12 months

Assessor – South
By leigh-fallas

Job Purpose:   

Assist with current Assessor lead times for London & surrounding areas to support and maintain customer expectations. To build OT relationships for the area and surrounding region and instil customer confidence in PMUK services and products.


  • To conduct full site surveys of properties for the installation of all Prism Medical and other manufacturers fixed equipment including ceiling track hoists, stair lifts and through floor lifts.
  • Completing full detailed and legible on site drawings to the appropriate scale when required of individual properties at each survey to enable a successful fixed equipment installation first time.
  • To complete basic electrical checks at property site surveys including visual earth bonding inspections to enable successful installations of electrical outlets to be carried out.
  • Completing and submitting all relevant Prism Medical assessment/survey paperwork within the requested timescales permitted for quotations to be sent to customers.
  • Liaising closely with all relevant individuals and departments to enable a smooth transition of services and product installations to Prism Medical customers.
  • To physically access and visually inspect all loft spaces and trussed roof constructions to ensure fixed equipment installation feasibility where required.
  • To positively and confidently represent the company at all times when out in the field.
  • To correctly identify all customer needs and requirements and successfully prescribe working solutions and equipment.
  • To update electronic diary entries and appointments on a daily basis for internal review.
  • Moving and handling of disabled people when required.
  • Reporting all relevant leads and sales opportunities to the relevant sales teams and Regional Business Leader.
  • Working closely with the area sales teams to help grow regional business and create new opportunities.
  • Attending exhibitions and product evaluation days.
  • To accommodate travelling out of the regional area if needed to provide coverage, assist colleagues and reduce lead times where necessary.




  •               Flexible approach to work and working hours.
  •                 Previous experience within the health care industry.
  •                 Previous experience with disabled equipment.
  •                 Ability to work to deadlines.
  •                 Customer liaison skills in sensitive situations.
  •                Excellent communicational skills both written and verbal.
  •                 Empathy and understanding to others needs and requirements.
  •                 Full drivers licence.
  •                 Be able to work under own initiative and manage your own workload.
  •                 To be able to work as part of a team.
  •                 To be pro-active, focused and driven.


  •               To have current or previous stair lift product knowledge.
  •                 Ability to use scaled measurement devices.
  •                 To have structural knowledge and understanding.
Regional Business Manager – North West (RBM)
By leigh-fallas

Role Description

Responsible for achieving territory sales & relationship objectives through field-based selling activities, which include; identification of key channels, influencers & distributors, enabling those distributors and driving market share & sales growth. Targets customers by selling and servicing PMUK product lines, contracts & frameworks.  Meet annual goals and objectives as defined by the RBL.

Essential Duties

  • Maintain a comprehensive understanding of their key markets; structure, size and competitive dynamics within them
  • Developing, agreeing, executing & reporting a clear and logical plan to achieve overall territory sales objectives via Account Specific Action Plans (ASAP) that meets or exceed targets by:
    • engaging all targeted distributor and dealer accounts
    • owning Local Authority relationships
    • engaging all Community Equipment stores;  LA & Private sector providers
    • active account planning & management
    • Optimised customer and journey planning
  • Support PMUK Commercial Leadership in managing Strategic Accounts
  • Develop, manage and maintain key relationships within the territory eco-system that lead to increasing loyalty and use of products within target distributors
  • Maintain technical product knowledge to enable the; training of distributor staff, demonstration of products to key customers and support for key trade shows
  • Adhere to the PMUK Price Book and discounting authorities within
  • Provide feedback, intelligence and requests to Marketing or to the organization to adapt product/tools/strategies to the market demand or need
  • Develop and maintain productive cross-functional relationships to share knowledge and leverage synergies within the PMUK organization
  • Responsible for all company assets & stock deployed to territory
  • Responsible for maintaining accurate customer records
  • Meet diary management visibility and standards

Personal Characteristics (Attitude)

  • High attention for detail and follow through
  • Proactive, results oriented and driven
  • Demonstrates customer centric behavior & healthcare empathy
  • Demonstrates cultural sensitivity
  • Exceptional listening skills
  • Personifies PMUK Ltd; Mission, Vision and Values
  • Team player and individual contributor

Education & Experience (Knowledge & Skills)

  • Successful field sales experience (health & care field strongly preferred):  3+ Years
  • Strong interpersonal and relationship building skills
  • Business, Finance and Health & Care knowledge
  • Proficient in Microsoft Office applications including Word, Excel and PowerPoint
  • Demonstrate effective time and territory management skills, administrative capabilities and effective written and oral communication capabilities
  • Flexible approach to work and working hours
  • Current clean driving licence
  • Travel within territory & UK


  • Graduate
  • Life, health or sports sciences background
Registered Office
Unit 4, Jubilee Business Park,
Jubilee Way, Grange Moor,
Wakefield WF4 4TD.​
Registered in England and
Wales. No. 08840024