Desirable
Experience of patient lifting and handling equipment/the medical device industry
We are seeking an experienced Production Engineer to join our engineering manufacturing team in a pivotal role focused on existing product development and new product introduction utilising lean manufacturing principles. The ideal candidate will be a proactive problem solver with a strong background in engineering production processes and a passion for driving continuous improvement.
As Production Engineer, you will play a key role in the development of the existing product range with focus on ‘manufacturability’ driving right-first time, and improved efficiency, developing the manufacturing capabilities of the facilities. You will be part of a team responsible for successfully launching new products into manufacturing. Central to all will remain embedding lean practices throughout our operations.
The Rhyl operation accounts for c80% of the £25M turnover and would be the main focus for the role. Manufacturing processes at Rhyl include CNC machining, (milling and turning), mild steel tube bending and forming, welding (manual and CNC), powder coating, mechanical assembly, testing, inspection and packing.
This is a new role for the business and as such there is limited lean practice established, the opportunity for improvement is vast. Establishing lean is essential for driving efficiency to reduce product costs, to create the capacity required for the projected organic growth, and the cost-effective re-shoring and development of in-house capabilities.
Essential Duties
Essential duties will include, but not limited to the following:-
Education & Experience
Role Description
Due to group expansion in the business, an exciting new opportunity has been made available as a Test Engineer at Prism Healthcare. You will play a crucial role in ensuring that the existing and new product portfolio comply with the relevant medical ISO standards. You will be expected to be able to follow and understand the requirements of the standards and generate suitable test procedures which you will then perform and document. As the test engineer, you will collaborate closely with cross-functional teams, including the design, technical and regulatory departments. You will be responsible for maintaining the testing facility and will work closely with the Senior Product Compliance Engineer on improving the current set up. You will be required to provide updates on product testing to the project leaders as well as regular updates with the wider technical team on the overall workload and workload management. Full training for the role will be provided and support/development will be given by the group technical team on a daily basis.
Essential Duties
Essential duties will include, but not limited to the following:
Personal Characteristics
Education & Experience
Job Title: Service and Repair Scheduler
Area: Grange Moor Head Office (WF4) postcode
Permanent – Working pattern – Monday to Friday 8-4pm, 9-5pm, 10-6pm on a rota basis
Why Prism Healthcare?
Prism Healthcare Group are a highly reputable healthcare company employing circa 600 colleagues, across various locations within the UK and Europe. We work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.
Role Description:
Working to business revenue generation targets monitored daily, including number of jobs attended, SLA adherence, engineer productivity
Daily management of your area of WIP – ensuring each job is followed up daily with notes and action. This includes faults, parts fit, servicing, held and quote required jobs
Future planning preventative maintenance work based on historic trends to keep customer compliant and in working order
Scheduling in day and future dated appointments for a team of service engineers, achieving maximum productivity for each engineer by analysing skills, location and KPI for each job
Recording engineer downtime in a labour availability document to be discussed daily, weekly, monthly with Regional Ops Manager.
Highlighting any issues to Regions Ops Manager to minimize downtime and maximize performance (e.g., engineer performance issues, skill set gaps etc.)
Accurate and consistent updating of system databases
Education and Experience
Educated to at least GCSE level, with 3 x A-C passes, 2 of which are in Maths and English.
Experience of working with field-based engineers
Experience of patient lifting, and handling equipment used in the medial healthcare industry
Personal Characteristics
Accurate data entry skills with keen eye for detail
Ability to reprioritise and follow customer SLA requirements
Ability to follow timelines of call history quickly and extract data whilst recognising and understanding previous visit history
Excellent communication skills both written and verbal
Methodical approach to workload and ability to follow instructions
Ability to multi-task and stay calm under pressure whilst targeting backlogs and work to lists
Team player who can work autonomously
Exceptional customer service and interpersonal skills
Problem solving skills with ability to introduce preventative actions
Proactive, results driven
Competent in Microsoft Office Applications (specifically Excel)
Flexible approach to work and working hours
Company Benefits
· Competitive Salary, paid monthly
· Ongoing training and development
· 25 days holiday, plus bank holidays
· Pension Scheme, matched contribution/salary sacrifice
· Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
· Life Assurance Scheme
· Company Benefits Discount and Rewards Scheme which includes shop discounts, hotel discounts and days out