Sep
10
Warehouse Operative
By paula-collins

What you will be doing

Responsible for all types of Stock Management such as Supply Only goods, PPE, S&R and Installation materials. Additional local tasks to support daily running of RSC.

Essential Duties

· Completing tasks relating to daily warehouse duties and liaising with other departments to ensure smooth running of business.

· Booking in purchase orders and undertaking stock transfers.

· Dispatching Supply only products to customers for sales.

· Cycle counting stock and maintaining accurate stock levels.

· Liaising with other departments to ensure smooth running of business.

· Dealing with email queries in a professional and timely manner.

· Keeping work area clean and tidy – Imposing S5 approach.

· To learn about all Prism and 3rd party parts.

· Maintaining stock levels of key lines, creating PO’s and liaising with suppliers to deliver in time, avoiding stock outs.

· Generally maintain carparks during winter months.

· Annual Stocktakes.

· Any other duties to ensure warehouse is run efficiently

Additional Duties that maybe required on demand

· Dispatching parts to engineers for next day repair calls

· Using Paternoster (carousel) to store and pick re-attend parts

· Picking parts from stock for re-attend jobs

· Replenishing van stocks from replenishment reports

· Restocking of returned parts from field engineers and customer returns

· Issuing new engineers van stock / retrieving and restocking leavers stock.

Personal Characteristics (Attitude)

· Keen attention for detail and accuracy

· Demonstrates customer centric behavior & healthcare empathy

· Wants to be part of a team but individual contributor

· Has vision and actively promotes new ideas to improve current processes

· Self-motivated and ability to prioritize tasks efficiently

· Willingness to travel to other RSC’s to support where required

Education & Experience (Knowledge & Skills)

· Previous experience of stock management within a multi warehouse system.

· Familiarity of Microsoft Office applications including Word, Excel and PowerPoint.

· Flexible approach to work and working hours

· Drivers Licence, Counterbalance and Bendy Forklift Truck licence

Desirable

· Knowledge and experience of Service Manager Editions & SME applications

· Knowledge and experience of EFACS scheduler

· Knowledge of the products in the field that we maintain.

· Maths and English – GCSE grade C or above.

· Previous experience of Fire Marshall and/or being a First Aider

Sep
08
Assessor – Glasgow and Surrounding areas
By paula-collins

What you’ll be doing

The Assessor's main responsibilities are to attend joint appointments with Occupational Therapists, Care Workers and Health Professionals to assess individuals and survey properties for the correct use and installation of Prism Medical products.

These assessments and surveys are mainly conducted in domestic dwellings but the need to attend schools, hospitals, care homes and other commercial properties is also necessary.

All relevant paperwork and quotations are required to be submitted on a daily basis to the office by email so working outside of regular office hours to complete outstanding documentation may be required to fulfil customer expectations.

The Assessor position is not a direct sales role but more a consultancy/advisory position for our customers and health professionals however there are requirements to work closely with the regional sales team to increase business opportunities where possible within the region.

MANDATORY DUTIES & RESPONSIBILITIES

To conduct full site surveys of properties for the installation of all Prism Medical and other manufacturers fixed equipment including ceiling track hoists, stair lifts and through floor lifts.

  • Completing full detailed and legible on site drawings to the appropriate scale when required of individual properties at each survey to enable a successful fixed equipment installation first time.
  • To complete basic electrical checks at property site surveys including visual earth bonding inspections to enable successful installations of electrical outlets to be carried out.
  • Completing and submitting all relevant Prism Medical assessment/survey paperwork within the requested timescales permitted for quotations to be sent to customers.
  • Liaising closely with all relevant individuals and departments to enable a smooth transition of services and product installations to Prism Medical customers.
  • To physically access and visually inspect all loft spaces and trussed roof constructions to ensure fixed equipment installation feasibility where required.
  • To positively and confidently represent the company at all times when out in the field.
  • To correctly identify all customer needs and requirements and successfully prescribe working solutions and equipment.
  • To update electronic diary entries and appointments on a daily basis for internal review.
  • Moving and handling of disabled people when required.
  • Reporting all relevant leads and sales opportunities to the relevant sales teams and Regional Business Leader.
  • Working closely with the area sales teams to help grow regional business and create new opportunities.
  • Attending exhibitions and product evaluation days.
  • To accommodate travelling out of the regional area if needed to provide coverage, assist colleagues and reduce lead times where necessary.

SKILLS & ATTRIBUTES

Essential:

  • Flexible approach to work and working hours.
  • Previous experience within the health care industry.
  • Previous experience with disabled equipment.
  • Ability to work to deadlines.
  • Customer liaison skills in sensitive situations.
  • Excellent communicational skills both written and verbal.
  • Empathy and understanding to others needs and requirements.
  • Full drivers licence.
  • Be able to work under own initiative and manage your own workload.
  • To be able to work as part of a team.
  • To be pro-active, focused and driven.

Desirable:

  • To have current or previous stair lift product knowledge.
  • Ability to use scaled measurement devices.
  • To have structural knowledge and understanding

What you will get in return

• Competitive salary plus 25 days’ annual leave plus bank holidays

• Company Vehicle with assigned Fuel Card

• Contributory Pension Scheme

• X2 salary Life Assurance

• Access to Medicash Healthplan Scheme upon successful completion of your probation period

• Company Sick Pay upon successful completion of your probation period

• Throughout your time at Prism Medical, you will be supported with on the job training and development opportunities to further your career.

Sep
08
Key Account Team Administrator
By paula-collins

Essential Duties

·Collate information for KPI and SLA`s.

·Tracking job and asset history via clients IT systems to resolve customer enquiries and complaints

·Managing email inbox for direct resolution or escalation, ensuring ownership through to final response

·Updating, maintaining action and complaints logs

·Take ownership of complaints through root cause analysis and departmental ownership to improve process and resolution

·To implement and demonstrate a “customer first mentality” across the team and business

·To support the KAM team in basic administration

·Running installation and service reports

·Upload reports and input information using customer portals

·Take inbound calls from clients wanting to book assessments.

Personal Characteristics (Attitude)

·Team focused

·Customer first mentality

·Ability to make decisions & multi task

·Ability to engage and communicate with others at all levels

·Professional, positive and personable

·Flexible approach to work

Education & Experience (Knowledge & Skills)

·Proven track record in Customer Service (or interested in building a career within Customer Service and account management)

·Ability to use initiative and work independently

·Confident IT user, willing to work with a variety of software, including bespoke company systems

·Ability to stay calm under pressure and work at a high pace

·Highly accurate with meticulous attention to detail

·Detail and process-orientated, with an interest in data analysis and presentation of findings

·Able to multi-task and prioritise

·High Standard of written & verbal communication

·Numerically proficient

25 days annual leave plus bank holidays

Sep
03
IT Service Desk Analyst
By paula-collins

Why Prism Healthcare?

Do you have previous experience within the healthcare industry? Are you looking for a rewarding new challenge and a chance to progress your career?

If so, Prism Healthcare has an excellent opportunity for you as an IT Service Desk Analyst

Prism Healthcare Group, are a reputable healthcare company employing circa 600 colleagues, across various locations within the UK. We work with a variety of mobility equipment, including moving, handling and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

What you will be doing

To provide 1st/2nd line application support to internal end-users, assist with the support of desktop, laptop, smart device application software issues via phone, email or portal

Duties and responsibilities

• Provide application support professionally and efficiently, maintaining a high degree of customer service

• Undertake analysis and troubleshooting of applications and their databases

• Work effectively and productively with identified 3rd line support

• Take ownership of end-user issues, assist with performing a technical diagnosis and fix either remotely or onsite

• Document all support calls on the IT Service Management call logging system

• Maintain user security on all systems

• Arrange for external support whenever problems cannot be resolved in-house

• Assist in the routine preventative maintenance on all systems on a scheduled basis

• Production of Operational and Technical Documentation to agreed standards

Skills / Attributes Required
• Experience supporting an ERP and/or Field Service management application

• Basic knowledge of Windows 7/10 operating systems

• Experience working in an ITIL environment

• Experience in troubleshooting Microsoft Office products

• Utilise remote access tools such as TeamViewer

Sep
03
Service and Repair Scheduler – Various Locations
By paula-collins

Grange Moor

Hinckley

Winchester

Working autonomously and as part of a two person scheduling team. Planning service and repair and preventative maintenance work within geographical region.

Essential Duties

Working to business revenue generation targets monitored daily, including number of jobs attended, SLA adherence, engineer productivity

Daily management of your area of WIP – ensuring each job is followed up daily with notes and action. This includes faults, parts fit, servicing, held and quote required jobs

Future planning preventative maintenance work based on historic trends in order to keep customer compliant and in working order

Scheduling in day and future dated appointments for a team of service engineers, achieving maximum productivity for each engineer by analysing skills, location and KPI for each job

Recording engineer downtime in a labour availability document to be discussed daily, weekly, monthly with Regional Ops Manager.

Highlighting any issues to Regions Ops Manager in order to minimize downtime and maximize performance (e.g. engineer performance issues, skill set gaps etc.)

Accurate and consistent updating of system databases

Personal Characteristics

Accurate data entry skills with keen eye for detail

Ability to reprioritise and follow customer SLA requirements

Ability to follow timelines of call history quickly and extract data whilst recognising and understanding previous visit history

Excellent communication skills both written and verbal

Methodical approach to workload and ability to follow instructions

Ability to multi-task and stay calm under pressure whilst targeting backlogs and work to lists

Team player who can work autonomously

Exceptional customer service and interpersonal skills

Problem solving skills with ability to introduce preventative actions

Proactive, results driven

Competent in Microsoft Office Applications (specifically Excel)

Flexible approach to work and working hours

Education & Experience

Educated to at least GCSE level, with 3 x A-C passes, 2 of which are in Maths and English.

Desirable

Experience of working with field based engineers

Experience of patient lifting and handling equipment used in the medial healthcare industry

Sep
01
Complaints Manager
By paula-collins

Are you looking for a technically varied and rewarding role? We have an exciting opportunity to join our team as a Complaints Manager

Prism Medical UK is part of the Prism Healthcare Group, who are a reputable healthcare company employing circa 600 colleagues, across various locations within the UK. We work with a variety of mobility equipment, including moving, handling and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

As part of our Customer First initiative, you will lead our Complaints department. We are on a journey to create an operation that can deliver excellent customer service every time.

It will be your responsibility to provide a first-class experience to customers with an effective complaints resolution that balances both the customer and business needs.

As Manager of our complaints department you will be responsible for effectively managing and providing resolution to all customer complaints within Prism Medical, completing root cause analysis of complaints to drive improvement in our processes and ability to deliver a complaint free service.

Essential Duties

  • With the support of departmental heads and champions, manage to successful resolution all complaints raised by our customers both digitally and verbally
  • Work with departmental heads to identify immediate corrective action and implement long term preventative initiatives
  • Act as central point of control for all formal complaints engaging with the customer throughout the journey of the complaint in line with the Prism Medical complaints policy timeframe
  • Drive to continually improve Prism Medical’s complaints policy and procedures with support from group QHSE manager
  • Manage caseload and provide reporting on service levels, complaints and outcomes
  • Work with the Senior Leadership team to continually improve the customer journey keeping the Prism Medical Customer Charter as the central focus in all we do

Personal Characteristics (Attitude)

  • Customer First mentality
  • Excellent written and verbal skills, with the ability to deliver difficult messages
  • Can empathise with customers and listen carefully
  • Is decisive and can distinguish when to be flexible and when to be firm
  • Tenacious attitude to root cause investigation and resolution
  • Ability to analyse information to identify trends that can help with root cause analysis and make recommendations for the future
  • Strong interpersonal skills, able to communicate answers and solutions confidently to customers
  • Professional and positive
  • Flexible

Education & Experience (Knowledge & Skills)

  • 3+ years experience of working in a complaints/customer services department, demonstrating success in identifying root cause issues, working with departmental heads through to outcome and managing the customer throughout the journey of the complaint
  • High standard of written and verbal communication

Desirable

  • Previous experience of working with Zendesk or similar applications
Aug
25
Fixed Term Contract – Warehouse and Logistics Manager
By paula-collins

Why Prism Medical UK?

Are you a skilled Warehouse and Logistics Manager looking for a technically varied and rewarding role?

Prism Medical UK is part of the Prism Healthcare Group, who are a reputable healthcare company employing circa 600 colleagues, across various locations within the UK. We work with a variety of mobility equipment, including moving, handling and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

What you will be doing

Reporting directly into the Operations Director, the ideal candidate would be a highly motivated manager who has run similar, complex, fast moving operations. Responsible for the management of a 6 warehouses across the UK and staffing and stock levels within each, whilst ensuring the delivery of company directives, initiatives and attainment of KPI targets set. They must also be excellent role models in the areas of communication and problem solving.

Essential duties will include, but not limited to the following: -

  • Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
  • Complies with local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
  • Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
  • Controls inventory levels by conducting physical counts; reconciling with data storage system.
  • Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
  • Achieves financial objectives by having a strong understanding of annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
  • Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains warehouse staff by recruiting, selecting, orienting, and training employees.
  • Maintains warehouse staff job results by coaching and guiding staff, conducting disciplinary meetings where required.
  • Maintains professional and technical knowledge by attending educational workshops and reviewing professional publications.
  • Contributes to team effort by accomplishing related results as needed.
  • Understand as to how their performance within their role contributes to the overall success of the business
  • Supervision of activity across inbound & outbound warehouses
  • To liaise with distribution and logistics teams ref production & departure dates
  • To liaise with external 3rd party logistics providers
  • Coordination of stock movement, both internal and external ensuring good stock control processes are in place
  • Running the days delivery reports to generate pick lists and routing details
  • Resolution of distribution issues and implementation of pre-emptive actions
  • Work collaboratively with all internal departments including all back office teams
  • Reporting discrepancies in both stock and process
  • Monitoring of attendance levels, holiday, sickness etc.
  • Reporting on warehouse performance

Personal Characteristics

  • Exceptional knowledge of managing & improving operational KPIs in real time & able to demonstrate reactive abilities to deal with any dips that occur.
  • Strong delegation skills where clear objectives are communicated to the teams & then managed accordingly.
  • Strong Communication skills both written & verbal.
  • Analytical skills to interpret data.
  • Proven coaching style to train & motivate teams at all levels
  • Reporting discrepancies in both stock and process
  • Monitoring of attendance levels, holiday, sickness etc.
  • Reporting on warehouse performance
  • Excellent analytical, communication and influencing skills
  • Impeccable attention to detail and forward-thinking.
  • Able to thrive in a dynamic and fast-paced environment.
  • Integrity, initiative and focus.
  • Proactive, with good problem-solving skills, able to make decisions independently.
  • Exceptional customer service – both internally & externally.
  • Team player but able to work independently.
  • Flexible approach to work and working hours.
  • Anticipate what information is required by their colleagues and to disseminate it actively and efficiently.
  • Ability to plan, organise and prioritise own work with minimal supervision.
  • Willing to listen and take advice from others.
  • Shows initiative and has ability to think for self.

Education & Experience

Proven track record in successful warehouse management

Competitive Salary

25 days annual leave plus bank holidays

Contract length: 6 months

Aug
24
Assessor – Manchester and Surrounding Areas
By paula-collins

Why Prism Healthcare?

Do you have previous experience within the healthcare industry? Are you looking for a rewarding new challenge and a chance to progress your career?

If so, Prism Healthcare has an excellent opportunity for you develop your existing skills and qualify as an Assessor.

Prism Healthcare Group, are a reputable healthcare company employing circa 600 colleagues, across various locations within the UK. We work with a variety of mobility equipment, including moving, handling and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

What you’ll be doing

The Assessor's main responsibilities are to attend joint appointments with Occupational Therapists, Care Workers and Health Professionals to assess individuals and survey properties for the correct use and installation of Prism Medical products.

These assessments and surveys are mainly conducted in domestic dwellings but the need to attend schools, hospitals, care homes and other commercial properties is also necessary.

All relevant paperwork and quotations are required to be submitted on a daily basis to the office by email so working outside of regular office hours to complete outstanding documentation may be required to fulfil customer expectations.

The Assessor position is not a direct sales role but more a consultancy/advisory position for our customers and health professionals however there are requirements to work closely with the regional sales team to increase business opportunities where possible within the region.

DUTIES & RESPONSIBILITIES

To conduct full site surveys of properties for the installation of all Prism Medical and other manufacturers fixed equipment including ceiling track hoists, stair lifts and through floor lifts.

  • Completing full detailed and legible on site drawings to the appropriate scale when required of individual properties at each survey to enable a successful fixed equipment installation first time.
  • To complete basic electrical checks at property site surveys including visual earth bonding inspections to enable successful installations of electrical outlets to be carried out.
  • Completing and submitting all relevant Prism Medical assessment/survey paperwork within the requested timescales permitted for quotations to be sent to customers.
  • Liaising closely with all relevant individuals and departments to enable a smooth transition of services and product installations to Prism Medical customers.
  • To physically access and visually inspect all loft spaces and trussed roof constructions to ensure fixed equipment installation feasibility where required.
  • To positively and confidently represent the company at all times when out in the field.
  • To correctly identify all customer needs and requirements and successfully prescribe working solutions and equipment.
  • To update electronic diary entries and appointments on a daily basis for internal review.
  • Moving and handling of disabled people when required.
  • Reporting all relevant leads and sales opportunities to the relevant sales teams and Regional Business Leader.
  • Working closely with the area sales teams to help grow regional business and create new opportunities.
  • Attending exhibitions and product evaluation days.
  • To accommodate travelling out of the regional area if needed to provide coverage, assist colleagues and reduce lead times where necessary.

SKILLS & ATTRIBUTES

Essential:

  • Flexible approach to work and working hours.
  • Previous experience within the health care industry.
  • Previous experience with disabled equipment.
  • Ability to work to deadlines.
  • Customer liaison skills in sensitive situations.
  • Excellent communicational skills both written and verbal.
  • Empathy and understanding to others needs and requirements.
  • Full drivers licence.
  • Be able to work under own initiative and manage your own workload.
  • To be able to work as part of a team.
  • To be pro-active, focused and driven.

Desirable:

  • To have current or previous stair lift product knowledge.
  • Ability to use scaled measurement devices.
  • To have structural knowledge and understanding

What you will get in return

  • Competitive salary plus 25 days’ annual leave plus bank holidays
  • Company Vehicle with assigned Fuel Card
  • Contributory Pension Scheme
  • X2 salary Life Assurance
  • Access to Medicash Healthplan Scheme upon successful completion of your probation period
  • Company Sick Pay upon successful completion of your probation period
  • Throughout your time at Prism Medical, you will be supported with on the job training and development opportunities to further your career.
Aug
24
Assessor – South / South West (Bournemouth – Cornwall)
By paula-collins

Why Prism Healthcare?

Do you have previous experience within the healthcare industry? Are you looking for a rewarding new challenge and a chance to progress your career?

If so, Prism Healthcare has an excellent opportunity for you develop your existing skills and qualify as an Assessor.

Prism Healthcare Group, are a reputable healthcare company employing circa 600 colleagues, across various locations within the UK. We work with a variety of mobility equipment, including moving, handling and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

What you’ll be doing

The Assessor's main responsibilities are to attend joint appointments with Occupational Therapists, Care Workers and Health Professionals to assess individuals and survey properties for the correct use and installation of Prism Medical products.

These assessments and surveys are mainly conducted in domestic dwellings but the need to attend schools, hospitals, care homes and other commercial properties is also necessary.

All relevant paperwork and quotations are required to be submitted on a daily basis to the office by email so working outside of regular office hours to complete outstanding documentation may be required to fulfil customer expectations.

The Assessor position is not a direct sales role but more a consultancy/advisory position for our customers and health professionals however there are requirements to work closely with the regional sales team to increase business opportunities where possible within the region.

DUTIES & RESPONSIBILITIES

To conduct full site surveys of properties for the installation of all Prism Medical and other manufacturers fixed equipment including ceiling track hoists, stair lifts and through floor lifts.

  • Completing full detailed and legible on site drawings to the appropriate scale when required of individual properties at each survey to enable a successful fixed equipment installation first time.
  • To complete basic electrical checks at property site surveys including visual earth bonding inspections to enable successful installations of electrical outlets to be carried out.
  • Completing and submitting all relevant Prism Medical assessment/survey paperwork within the requested timescales permitted for quotations to be sent to customers.
  • Liaising closely with all relevant individuals and departments to enable a smooth transition of services and product installations to Prism Medical customers.
  • To physically access and visually inspect all loft spaces and trussed roof constructions to ensure fixed equipment installation feasibility where required.
  • To positively and confidently represent the company at all times when out in the field.
  • To correctly identify all customer needs and requirements and successfully prescribe working solutions and equipment.
  • To update electronic diary entries and appointments on a daily basis for internal review.
  • Moving and handling of disabled people when required.
  • Reporting all relevant leads and sales opportunities to the relevant sales teams and Regional Business Leader.
  • Working closely with the area sales teams to help grow regional business and create new opportunities.
  • Attending exhibitions and product evaluation days.
  • To accommodate travelling out of the regional area if needed to provide coverage, assist colleagues and reduce lead times where necessary.

SKILLS & ATTRIBUTES

Essential:

  • Flexible approach to work and working hours.
  • Previous experience within the health care industry.
  • Previous experience with disabled equipment.
  • Ability to work to deadlines.
  • Customer liaison skills in sensitive situations.
  • Excellent communicational skills both written and verbal.
  • Empathy and understanding to others needs and requirements.
  • Full drivers licence.
  • Be able to work under own initiative and manage your own workload.
  • To be able to work as part of a team.
  • To be pro-active, focused and driven.

Desirable:

  • To have current or previous stair lift product knowledge.
  • Ability to use scaled measurement devices.
  • To have structural knowledge and understanding

What you will get in return

  • Competitive salary plus 25 days’ annual leave plus bank holidays
  • Company Vehicle with assigned Fuel Card
  • Contributory Pension Scheme
  • X2 salary Life Assurance
  • Access to Medicash Healthplan Scheme upon successful completion of your probation period
  • Company Sick Pay upon successful completion of your probation period
  • Throughout your time at Prism Medical, you will be supported with on the job training and development opportunities to further your career.
Aug
19
Assessor Scheduler
By paula-collins

Why Prism Medical UK?

Are you looking for a technically varied and rewarding role? We have an exciting opportunity to join our team as a Scheduler for our Assessor Team.

Prism Medical UK is part of the Prism Healthcare Group, who are a reputable healthcare company employing circa 600 colleagues, across various locations within the UK. We work with a variety of mobility equipment, including moving, handling and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

What you will be doing

Working as part of a three person team, scheduling assessor visits within a geographical region

Essential Duties

· Ensure efficient productivity to hit daily, weekly, monthly business targets

· Scheduling assessment visits within a geographical region meeting customer needs

· Liaising with Occupational Therapists and other healthcare professionals via phone/email

· Strategic analysis of diaries to ensure effective and efficient route planning

· Accurate and consistent updating of system databases

Personal Characteristics (Attitude)

· Accurate data entry skills with keen eye for detail

· Ability to reprioritise at short notice and meet customer need

· Excellent communication skills both written and verbal

· Methodical approach to workload and ability to follow instructions

· Ability to multi-task and stay calm under pressure

· Team player who can work autonomously

· Exceptional customer service and interpersonal skills

· Problem solving skills with ability to introduce preventative actions

· Proactive, results driven

· Competent in Microsoft Office Applications (specifically Excel)

· Flexible approach to work and working hours

Education & Experience (Knowledge & Skills)

. Educated to at least GCSE level, with 3 x A-C passes, 2 of which are in Maths and English.

· Previous experience in a scheduling/customer service role

Desirable

· Experience of working with field based engineers/assessors

· Experience of patient lifting and handling equipment used in the medial healthcare industry

Frame
Registered Office
Unit 4, Jubilee Business Park,
Jubilee Way, Grange Moor,
Wakefield WF4 4TD.​
Registered in England and
Wales. No. 08840024