Why Prism Healthcare
We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.
With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK. The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.
The Role
Responsible for the Service/Repair and Installation/Removal of ceiling track hoisting systems and Stair Lifts using a varied range of fixing methods. Delivering excellent service to customers applying a customer centric and empathetic approach to the end user. A Can-Do attitude to problem solving with a tenacious attitude to achieving the assigned daily workload.
Essential Duties including but not limited to:
- Continually support and develop a culture of the customer comes first attitude.
- Ensure Health and Safety practices are continually followed.
- Responsible for achieving the daily assigned installation/removal workload of fixed equipment.
- Responsible for meeting the daily service maintenance and repair schedule.
- Weight testing equipment to Loler guidelines
- Completion of Field service visits via smart phone PDA device
- Managing van stock levels and consumables always ensuring that the required stock levels are maintained in line with achieving a first-time fix and achieving installation/removal assigned daily workload.
- Always adhere to Risk/Method Statements and contract Operating Procedures
- Effectively communicate/escalate issues to the back-office scheduling team, Assessor or OT with a view to suggesting alternate installation methods and solutions to ensure the installation of the assigned workload.
- Participate in the company 24/7/365 call out rota and act as support in times of business need • Undertaking on minor electrical works in line with Part P electrical certification • Completion of work via smart phone PDA device.
- Rectification of snag / remedial works.
Education and Experience
- Highly experienced Mechanical / Electrical skills.
- Use of multi-meter / general hand tools.
- Previous installation engineer of 2+ years
- Experience of working in patient care environment.
- General understanding of building structures and fixing methods.
- Happy working at height
So.. why us?
Alongside working in a supportive and friendly environment, you’ll also receive:
- Competitive Salary, paid monthly
- Ongoing training and development
- 25 days holiday, plus bank holidays
- Pension Scheme, matched contribution/salary sacrifice
- Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
- Life Assurance Scheme
- Long Service Awards
- Holiday Purchase Scheme
