Dispatch Team leader

Job Category: Warehouse & Logistics
Job Location: Rhyl
Hours Per Week: 37.5
Term: Permanent
Responsible HRBP: Ellen Maher

Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK.  The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

Role Description

Reporting into the Production Manager, you will manage and lead a small team of employees. You will communicate company goals, safety practices and deadlines to the team, as well as motivating team members and assessing their performance.  You will provide help to management including training and keep management updated on team performance.  You will update both team and management on concerns and policies.

Essential Duties

  • Hour by hour management of personnel, production, processes and procedures in your area
  • Control of area quality and health and safety systems.
  • Organise resources – people and product to achieve daily output targets, escalating any potential issues immediately
  • Monitor performance of all team members and initiate the first level of any performance related discussions
  • Assist the Production Supervisors in introducing lean and continuous improvement initiatives and methodology, particularly around layout, push/pull, one piece flow and then ensure compliance to the processes
  • Maintain exceptional housekeeping and factory standards
  • Perform such tasks as may be necessary for smooth operation of the factory or company.

Personal Characteristics

  • Good leadership, teambuilding, analytical, communication and influencing skills.
  • Ability to lead, coach, mentor and influence.
  • Ability to communicate effectively with all levels of employees including executives, technical and our production workforce.
  • Hands on, “can do” approach with willingness to work in production to understand the true issues and come up with improvement plans.
  • Impeccable attention for detail and forward-thinking.
  • Able to thrive in a dynamic and fast-paced environment.
  • Integrity, initiative and focus.
  • Proactive, with good problem-solving skills, able to make decisions independently.
  • Team player but able to work independently.
  • Flexible approach to work and working hours.
  • Excellent written and verbal skills.

Education & Experience

  • Lean continuous improvement experience required.
  • Formal training in Lean Manufacturing or working towards one.
  • Clear understanding of manufacturing business process.
  • Supervisory experience leading a team of at least 5 people.

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

  • Competitive Salary, paid monthly
  • Ongoing training and development
  • 25 days holiday, plus bank holidays
  • Pension Scheme, matched contribution/salary sacrifice
  • Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
  • Life Assurance Scheme
  • Long Service Awards
  • Holiday Purchase Scheme

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Registered Office
Unit 4, Jubilee Business Park,
Jubilee Way, Grange Moor,
Wakefield WF4 4TD.​
Registered in England and
Wales. No. 08840024